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Lighting & Homeware Sale 2026

Lighting & Homeware Sale 2026: Up to 50% Off

Start 2026 on a bright note with The Light Company. We have slashed prices on our bestselling lights, lamps, shades, homeware and accessories.

Whether you need a statement piece to refresh your décor or a cosy lamp for those long winter evenings, you can now shop premium brands with up to 50% off.

Don't wait—refresh your home for the year ahead. Shop the 2026 Sale now while stocks last.

Vendor: Franklite

Franklite, Charistma 4 light Fitting. Chrome
Franklite SOFL2310/4 Charistmas 4 light Fitting. Chrome finish fitting with a central column of crystals surrounded by glass rods Lamp Max 10W Number of Lamps 4 Lamp cap : E14 Height : 570mm Max Drop : 1440mm Width : 450mm Dimmable : Yes Finish...

£595.00

~~£714.00~~
£595.00

Unit price

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Vendor: Franklite

Franklite, Charistma 2 light Bracket. Chrome
Franklite SOFL2310/2 Charistmas 2 light Bracket. Chrome wall light with a central column of crystals surrounded by glass rods Lamp Max 10W Number of Lamps 2 Lamp cap : E14 Height : 300mm Width : 250mm Dimmable : Yes Finish : Chrome

£146.80

~~£176.16~~
£146.80

Unit price

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Vendor: Franklite

Franklite, Charistma 6 light Fitting. Chrome
Franklite SOFL2310/6 Charistmas 6 light Fitting. Chrome finish fitting with a central column of crystals surrounded by glass rods. Lamp Max 10W Number of Lamps 6 Lamp cap : E14 Height : 750mm Width : 450mm Dimmable : Yes Finish : Chrome

£840.00

~~£1,008.00~~
£840.00

Unit price

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Vendor: Franklite

Franklite WB051 Bathroom LED 2 light Wall Bracket
IP44 LED 2 light Wall Bracket In chrome finish. Rated IP44 for use in the bathroom Insulation : Class 2 - doubleinsulation, no earthFire Restriction : No restrictionIP Rating : 44Number of Lamps : 2Lamp cap : LEDLamp Max : 3 WLumens : 334LED...

£90.00

~~£188.00~~
£90.00

Unit price

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Vendor: Franklite

Franklite, LED Reading Light. Bronze
Franklite WB042 LED Reading Light. In bronze finish with a switch on the backplate. Lamp Max 3W Number of Lamps 1 Lamp cap : LED Height : 250mm Width : 70mm Dimmable : No Finish : Bronze

£129.80

~~£155.76~~
£129.80

Unit price

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Vendor: Franklite

Franklite, LED Reading Light. Satin Nickel
Franklite WB044 LED Reading Light. In satin nickel finish with a switch on the backplate. Lamp Max 3W Number of Lamps 1 Lamp cap : LED Height : 250mm Width : 70mm Dimmable : No Finish : Satin Nickel

£129.80

~~£155.76~~
£129.80

Unit price

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Vendor: Franklite

Franklite, LED Uplighter. White
Franklite WB1039 LED Uplighter. In white metal which illuminates thw wall above and below the fitting. Non-dimmable Lamp Max 1W Number of Lamps 12 Lamp cap : LED Height : 50mm Width : 425mm Dimmable : No Finish : White

£219.80

~~£263.76~~
£219.80

Unit price

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Vendor: Franklite

Franklite Hexx 3lt Fitting. Chrome, Down
Hexx 3lt Fitting. In chrome finish with cream cylindrical fabric shades. Other shade options are available - see the Vivace range. Lamp Max 11W Number of Lamps 3 Lamp cap : E27 Height : 300mm Width : 540mm Dimmable : Yes Finish : Chrome...

£209.60

~~£251.52~~
£209.60

Unit price

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Vendor: Franklite

Franklite Hexx 5lt Fitting. Chrome, Down
Hexx 5lt Fitting. In chrome finish with cream cylindrical fabric shades. Other shade options are available - see the Vivace range. Lamp Max 11W Number of Lamps 5 Lamp cap : E27 Height : 300mm Width : 700mm Dimmable : Yes Finish : Chrome...

£353.00

~~£423.60~~
£353.00

Unit price

per
Vendor: Franklite

Franklite Hexx 2lt Wall Bracket. chrome
Hexx 2lt Wall Bracket. In chrome finish with cream fabric shades. Other shade options are available - see the Vivace range. Lamp Max 11W Number of Lamps 2 Lamp cap : E27 Height : 210mm Width : 320mm Dimmable : Yes Finish : Chrome...

£114.60

~~£137.52~~
£114.60

Unit price

per
Vendor: Franklite

Franklite Hexx 3lt Fitting. Chrome, Up
Hexx 3lt Fitting. In chrome finish with cream fabric shades. Other shade options are available - see the Vivace range. Lamp Max 11W Number of Lamps 3 Lamp cap : E27 Height : 310mm Width : 540mm Dimmable : Yes Finish : Chrome

£215.00

~~£258.00~~
£215.00

Unit price

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Vendor: Franklite

Franklite, Standard Lamp. Chrome
Franklite SL154/9881 Standard Lamp. In chrome finish with off-white rectangular shade. Lamp Max 15W Number of Lamps 1 Lamp cap : E27 Height : 1600mm Width : 200mm Dimmable : No Finish : Chrome

£221.80

~~£266.16~~
£221.80

Unit price

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Vendor: Franklite

Franklite, Standard Lamp. bronze
Franklite SL156/9881 Standard Lamp. In bronze finish with a rectangular cream fabric shade and an in-line switch. Lamp Max 20W Number of Lamps 1 Lamp cap : E27 Height : 1600mm Width : 400mm Dimmable : No Finish : Bronze

£261.60

~~£313.92~~
£261.60

Unit price

per
Vendor: Franklite

Franklite, Table Lamp. Chrome
Franklite TL875/9867 Table Lamp. In chrome finish with an off-white rectangular shade. Lamp Max 15W Number of Lamps 1 Lamp cap : E27 Height : 175mm Width : 350mm Dimmable : No Finish : Chrome

£135.40

~~£162.48~~
£135.40

Unit price

per
Vendor: Franklite

Franklite, Table lamp. bronze
Franklite TL876/9867 Table lamp. In bronze finish with a rectangular cream fabric shade and an in-line switch Lamp Max 15W Number of Lamps 1 Lamp cap : E27 Height : 635mm Width : 350mm Dimmable : No Finish : Bronze

£145.20

~~£174.24~~
£145.20

Unit price

per
Vendor: Franklite

Franklite, Wall Bracket. Chrome
Franklite WB959/9892 Wall Bracket. In chrome finish with an off-white rectangular shade. Lamp Max 15W Number of Lamps 1 Lamp cap : E27 Height : 275mm Width : 280mm Dimmable : Yes Finish : Chrome

£95.40

~~£114.48~~
£95.40

Unit price

per
Vendor: Franklite

Franklite, Wall Bracket. Bronze
Franklite WB979/9892 Wall Bracket. In bronze finish with a rectangular off-white fabric shade. Lamp Max 15W Number of Lamps 1 Lamp cap : E27 Height : 275mm Width : 280mm Dimmable : Yes Finish : Bronze

£100.60

~~£120.72~~
£100.60

Unit price

per
Vendor: Franklite

Franklite, Wall Bracket. Satin nickel
Franklite WB045/9892 Wall Bracket. In satin nickel finish with an off-white rectangular shade. Lamp Max 15W Number of Lamps 1 Lamp cap : E27 Height : 275mm Width : 280mm Dimmable : Yes Finish : Satin Nickel

£100.60

~~£120.72~~
£100.60

Unit price

per
Vendor: Franklite

Franklite, Hexx 5lt Fitting. Chrome, Up
Franklite FL2082/5/1123 Hexx 5lt Fitting. In chrome finish with cream fabric shades. Other shade options are available - see the Vivace range. Shades are out of stock until July the fitting is available Lamp Max 11W Number of Lamps 5 Lamp cap : E27...

£358.80

~~£430.56~~
£358.80

Unit price

per
Vendor: Franklite

Franklite, Wall Bracket with LED Reading Light. Chrome
Franklite WB047/9892 Wall Bracket with LED Reading Light. In chrome finish with an off-white rectangular shade.. N.B. Requires two separate power feeds for installation. The LED reading light has a switch on the bracket and therefore requires a non-switched 240V supply. The main light...

£193.60

~~£232.32~~
£193.60

Unit price

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Vendor: Franklite

Franklite, Studio 1 light Spot. Chrome
Franklite SPOT8941 Studio 1 light Spot. In chrome finish with a switch on the base. Lamp Max 10W Number of Lamps 1 Lamp cap : GU10 Height : 140mm Width : 100mm Switched : Yes Finish : Chrome

£59.20

~~£71.04~~
£59.20

Unit price

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Vendor: Franklite

Franklite, Wall Bracket with LED. Bronze
Franklite WB043/9892 Wall Bracket with LED. Reading light in bronze finish with a rectangular cream fabric shade. N.B. Requires two separate power feeds for installation. The LED reading light has a switch on the bracket and therefore requires a non-switched 240V supply. The main...

£193.60

~~£232.32~~
£193.60

Unit price

per
Vendor: Franklite

Franklite, Studio 2 light Spot. Chrome
Franklite SPOT8942 Studio 2 light Spot. In chrome finish with two switches on the base. Lamp Max 10W Number of Lamps 2 Lamp cap : GU10 Height : 140mm Width : 100mm Switched : Yes Finish : Chrome

£116.40

~~£139.68~~
£116.40

Unit price

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Vendor: Franklite

Franklite, Studio 3 light Spot. Chrome
Franklite SPOT8943 Studio 3 light Spot. In Chrome Finish Lamp Max 10W Number of Lamps 3 Lamp cap : GU10 Height : 180mm Width : 290mm Dimmable : Yes Finish : Chrome

£154.80

~~£185.76~~
£154.80

Unit price

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Vendor: Franklite

Franklite Ormolu 9 Light Pendant. Gold
Franklite FL2392-9Ormolu 9 Light Pendant. In a brushed gold finish with a chrome centre body. Suitable for dimming if used with mains voltage G9 halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used....

£570.00

~~£684.00~~
£570.00

Unit price

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Vendor: Franklite

Franklite Ormolu 5 Light Pendant
Franklite FL2392-5 Ormolu 5 Light Pendant. In a brushed gold finish with a chrome centre body. Suitable for dimming if used with mains voltage G9 halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch...

£298.80

~~£358.56~~
£298.80

Unit price

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Vendor: Franklite

Franklite Nova 8 light Pendant. Chrome
Franklite FL2391-8 Nova 8 light Pendant. In chrome with small metal and glass discs on each of the many rods surrounding the centre. Suitable for dimming if used with G9 main voltage halogen lamps. LED G9 lamps may be used but suitability for dimming...

£241.80

~~£290.16~~
£241.80

Unit price

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Vendor: Franklite

Franklite Alfresco Exterior Wall Bracket
Alfresco Exterior Wall Bracket finished in grey cast aluminium. Perfect fr an undercover porch area. Insulation : Class 1 - single insulation, earthed IP Rating : 44 Number of Lamps : 1 Lamp cap : E27 Lamp Code : L320 Lamp Max : 15...

£79.20

~~£95.04~~
£79.20

Unit price

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Vendor: Franklite

Franklite Alfresco Exterior Pendant
Alfresco Exterior Pendant in a range of IP44 rated cast aluminium finished in charcoal grey, with clear glass and a fully enclosed glass base. Insulation : Class 1 - single insulation, earthed IP Rating : 44 Number of Lamps : 1 Lamp cap :...

£79.20

~~£95.04~~
£79.20

Unit price

per
Vendor: Franklite

Franklite Alfresco Exterior Wall Bracket
Alfresco Outside Wall Bracket in a range of IP44 rated cast aluminium finished in brown, with clear glass and a fully enclosed glass base. Insulation : Class 1 - single insulation, earthed IP Rating : 44 Number of Lamps : 1 Lamp cap :...

£79.20

~~£95.04~~
£79.20

Unit price

per
Vendor: Franklite

Franklite Alfresco Exterior Pendant Brown
Alfresco Exterior Pendant finished in brown cast aluminium with clear glass Insulation : Class 1 - single insulation, earthed IP Rating : 44 Number of Lamps : 1 Lamp cap : E27 Lamp Code : L320 Lamp Max : 15 W Height : 260mm...

£79.20

~~£95.04~~
£79.20

Unit price

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Vendor: Franklite

Franklite Centrix 10 light Fitting. Gold
Franklite FL2398-10 Centrix 10 light Fitting. In an old gold finish with fully adjustable arms which can be placed to shape the fitting. Supplied with 3 rods which are used to adjust the height of the fitting. It can be installed using one, two,...

£345.00

~~£414.00~~
£345.00

Unit price

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Vendor: Franklite

Franklite Centrix 4 light Wall Bracket. Gold
Franklite SOFL2398-4 Centrix 4 light Wall Bracket. In an old gold finish with fully adjustable arms which can be placed to shape the fitting. Lamp Max 15W Number of Lamps 4 Lamp cap : E27 Diameter : 660mm Height : 700mm Dimmable : Yes...

£129.60

~~£155.52~~
£129.60

Unit price

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Vendor: Franklite

Franklite Centrix 14 light Fitting. Gold
Franklite SOFL2398-14 Centrix 14 light Fitting. In an old gold finish with fully adjustable arms which can be placed to shape the fitting. Supplied with 3 rods which are used to adjust the height of the fitting. It can be installed using one, two,...

£460.00

~~£552.00~~
£460.00

Unit price

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Vendor: Franklite

Franklite. Idaho 12 light Pendant. Gold
Franklite FL2399-12 Idaho 12 light Pendant.In an old gold finish with arms which adjust through a decorative central holding ring. Supplied with 3 rods which are used to adjust the height of the fitting which can be installed using one, two, or three rod...

£690.00

~~£828.00~~
£690.00

Unit price

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Vendor: Franklite

Franklite, Bubbles 3lt Fitting. Chrome
Franklite soFL2400-3 Bubble 3lt Fitting. In chrome finish with clear glass spheres which have a smaller opal glass sphere inside. Suitable for use with LED G9 lamps only. Suitability for dimming will depend on the lamp and switch used. Lamp Max 5W Number of...

£104.80

~~£125.76~~
£104.80

Unit price

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Vendor: Franklite

Franklite, Bubbles 15lt Fitting. Chrome
Franklite soFL2400-15 Bubble 15lt Fitting. In chrome finish with clear glass spheres (which have a smaller opal sphere inside) set around a circular centre. Suitable for use with LED G9 lamps only. Suitability for dimming will depend on the lamp and switch used. Lamp...

£418.00

~~£501.60~~
£418.00

Unit price

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Vendor: Franklite

Franklite, Bubbles 6lt Fitting. Chrome
Franklite soFL2400-6 Bubble 6lt Fitting. In chrome finish with clear glass spheres which have a smaller opal sphere inside. Suitable for use with LED G9 lamps only. Suitability for dimming will depend on the lamp and switch used. Lamp Max 5W Number of Lamps...

£172.00

~~£206.40~~
£172.00

Unit price

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Vendor: Franklite

Franklite, Bubbles 5lt Fitting. Chrome
Franklite soFL2400-5 Bubble 5lt Fitting. In chrome finish with clear glass spheres which have a smaller opal sphere inside. Suitable for use with LED G9 lamps only. Suitability for dimming will depend on the lamp and switch used. Lamp Max 5W Number of Lamps...

£136.40

~~£163.68~~
£136.40

Unit price

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Vendor: Franklite

Franklite, Bubbles 3lt Bracket. Chrome
Franklite soFL2401-3 Bubble 3lt Bracket. In chrome finish with clear glass spheres which have a smaller opal sphere inside. There is a switch at the base. Suitable for use with LED G9 lamps only. Suitability for dimming will depend on the lamp and switch...

£94.40

~~£113.28~~
£94.40

Unit price

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Vendor: Franklite

Franklite, Bubbles 12lt Fitting. Chrome
Franklite soFL2400-12 Bubble 12lt Fitting. In chrome finish with clear glass spheres which have a smaller opal inner glass spheres. Suitable for use with LED G9 lamps only. Suitability for dimming will depend on the lamp and switch used. Lamp Max 5W Number of...

£355.00

~~£426.00~~
£355.00

Unit price

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Vendor: Franklite

Franklite, LA spect 1 light Wall Bracket. Black/ Gold
Franklite SOFL2402-1 Aspect 1 light Wall Bracket. In black and gold with a fully adjustable head for directional illumination. For use with LED GU10 lamp only. Suitability for dimming will depend on the lamp and switch used. Lamp Max 10W Number of Lamps 1...

£39.80

~~£47.76~~
£39.80

Unit price

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Vendor: Franklite

Franklite, Bubbles 16lt Fitting. Chrome
Franklite soFL2400-16 Bubble 16lt Fitting. In chrome finish with clear glass spheres (which have a smaller opal sphere inside) set around a central bar. Suitable for use with LED G9 lamps only. Suitability for dimming will depend on the lamp and switch used. Lamp...

£429.80

~~£515.76~~
£429.80

Unit price

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Vendor: Franklite

Franklite, LA spect 3 light Fitting. Black/ Gold
Franklite SOFL2402-3 Aspect 3 light Fitting. In black and gold with fully adjustable heads for directional illumination. For use with LED GU10 lamps only. Suitability for dimming will depend on the lamp and switch used. Lamp Max 10W Number of Lamps 3 Lamp cap...

£138.60

~~£166.32~~
£138.60

Unit price

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Vendor: Franklite

Franklite, Ocarina 2 light Bracket. Chrome
Franklite FL2404-2 Ocarina 2 light Bracket. In chrome finish with small decorative mesh 'pods' covering the lamps. Suitable for dimming if used with mains voltage G9 lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch...

£68.60

~~£82.32~~
£68.60

Unit price

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Vendor: Franklite

Franklite, Ocarina 5 light Fitting. Chrome
Franklite FL2404-5 Ocarina 5 light Fitting. In chrome finish with small decorative mesh 'pods' covering the lamps. Suitable for dimming if used with mains voltage G9 lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch...

£134.20

~~£161.04~~
£134.20

Unit price

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Vendor: Franklite

Franklite. Piccolo 2 light Bracket. Satin Nickel
Franklite FL2405-2 Piccolo 2 light Bracket. In satin nickel finish with small swirled smoked glasses. Suitable for dimming if used with mains voltage G9 lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used. Lamp...

£68.60

~~£82.32~~
£68.60

Unit price

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Vendor: Franklite

Franklite, Piccolo 5 light Fitting. Chrome
Franklite FL2405-5 Piccolo 5 light Fitting. In satin nickel finish with small swirled smoked glasses. Suitable for dimming if used with mains voltage G9 lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used. Lamp...

£134.20

~~£161.04~~
£134.20

Unit price

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Vendor: Franklite

Franklite, Piccolo 3 light Fitting. Satin Nickel
Franklite FL2405-3 Piccolo 3 light Fitting. In satin nickel finish with small swirled smoked glasses. Suitable for dimming if used with mains voltage G9 lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used. Lamp...

£84.40

~~£101.28~~
£84.40

Unit price

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Vendor: Franklite

Franklite Supernova 24lt LED Pendant. Chrome
Franklite PCH183 Supernova 24lt LED Pendant. In chrome finish. Dimmable with compatible trailing edge dimmer switch. Lamp Max Number of Lamps 24 Lamp cap : LED Diameter : 670mm Max Drop : 2500mm Finish : Chrome Dimmable : Yes

£1,086.80

~~£1,304.16~~
£1,086.80

Unit price

per

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RETURNS

Returns and Refunds

Non returnable products as follows...

All David Hunt Lighting and The Light Shade Studio products are bespoke made to order.

Hudson Valley Lighting, and Metallux, Noral Lighting

Laura Ashley Paint.

Laura Ashley Cut Fabric per metre

Laura Ashley Made to Measure Curtains and Blinds

Most of these items are made to order just for you, bespoke, customised, we therefore do not accept returns on these products.

Items ordered from Metallux, Masiero, Noral are Made To Order and no returns.

Metallux, Ebb and Flow, Masiero and Hudson Valley Lighting Group {Hudson, Troy, Mitzi and Corbett Lighting} are a special order brought in per order with extra UK customs fees and import duties these goods we do not accept returns on, so please ensure you order exactly as required.

Made to measure items curtains and blinds, or on either unsealed pots of paint including sample pots, unless there is a manufacturing defect or the goods are not as ordered.are considered a special order therefore no returns are accepted on these products.

Cut Length Fabric and Trimmings

We do not accept returns on fabric or Wallpaper cut to length as these are bespoke products and can not be resold. We advise all customers to use our fabric sample service as images can vary according to monitor quality.

All cut to length fabric and custom made curtains are checked thoroughly before dispatch for faults. If there is a fault with the product, a like for like replacement will be sent from the manufacturer and the returned goods will be sent for investigation. The fabric also includes Oilcloth which is also cut to order.

Everything Else....

Laura Ashley Furniture Returns..

Only items that have not been built / constructed will be considered for returns. These items are delivered by a two man delivery service and pre checked at the warehouse before dispatch to reduce any damaged items being delivered.

Please do not arrange delivery of furniture to be redirected to a parcleshop, as parcel shops will not acept furniture parcels and will incur a charge that the customer will be responsible

All items being returned must be pre-arranged, and either organised to be returned by the purchaser, or to our discreation we are happy to arrange this on your behalf (for a 20% of the cost of the product charge to cover collection costs - min. £30), and items MUST be in their ORIGINAL PACKAGING and in a re-saleable condition. Returns can be arranged Monday - Friday 9am - 5pm. In the unexpected event should a collection fail to happen by the logistics company then The Light Company will not be held responsable for this.

What is your returns policy?

We want you to be happy with your purchase. If for any reason you’re not totally satisfied you can return your goods within 30 days of delivery for an exchange or a refund, excluding the cost of the original delivery. You must inform us of your intent to return within 14 days of receiving the goods. After this 14 day period you will have another 16 days to return the product. You will be responsible for the cost of returning the item

Please ensure that you are ordering precisely what you require to avoid any unnecessary expense at a later date. If the goods ordered are not what you receive then please advise us by email on the day of delivery.

Returns are on condition that the products are returned in their original packaging, in perfect condition and have not been installed. They must also be in their original inner and outer packaging. Note that this policy does not apply to items that are:

Made to order Customised Cut Length Fabric and Trimmings Special order items Goods that are sealed or shrink wrapped and that have been removed can only be returned if they are defective and previously agreed by email. No refund will be given on unsealed pots of paint including sample pots unless there is a manufacturing defect or the goods are not as ordered

Prior to installing goods, it is very important that you check the instructions and any parts list to ensure that you have all the relevant parts and that you can fit the product in strict accordance with the manufacturer's instructions. We cannot refund products that have been wrongly fitted or be responsible for any consequences of mis-fitting our products. We strongly recommend that you employ only qualified and experienced electricians to install our lighting and carpenters for furniture.

What happens if my order is damaged on arrival? In the rare event that your order arrives in a damaged condition please contact us by email at showroom@thelightcompany.co.uk within 48 hours of it being delivered to you. We also ask that you email us photos of the damage and the packaging.

Note that if the steps above are not taken then we will not be able to investigate the issue.

Once The Light Company has received the returned item we will inspect and then a repair or replacement will be arranged where possible.

Failure to notify us within 48 hours of a damaged product could mean we have to charge for a replacement.

Faulty on arrival? Faults are where the product is not fit for its intended purpose (if your item is damaged on delivery, please refer to the damaged section)

Should your product be found to be faulty please email us at showroom@thelightcompany.co.uk with a description of the fault and some photos. Please note that without these details we will not be able to investigate the issue.

Some items that are considered faulty may need to be returned to us first before replacements are issued, we will advise if this is necessary.

The Light Company, City Lighting Ltd will not cover the installation costs of a faulty product.

Returning the items....

We accept unused, unfitted boxed returns for a refund or an exchange providing we are notified in writing within 14 working days of receiving the goods either in writing via email or by completing the online return products cancellation form.

Please note we will not accept goods back for a refund or an exchange if we are notified in writing after 14 days of receiving the goods. A telephone call is not sufficient.

You must take care of the goods whilst in your possession. A receipt or proof of purchase is needed for all returns and refunds Please note all unwanted goods are to be returned at the customer cost.

The Light Company will only accept returns that are in their original internal and external packaging, in a re-sellable condition. Please return your item with care, to ensure the product reaches us without damage. The Light Company reserves the right to refuse a refund if the product is not returned in a fully re-sellable condition. Boxes/Cartons must not be written on or defaced in any way.

Please apply your courier label to the external box with clear sellotape – do not write on the box. Do not use brown sellotape to re-seal boxes.

The Light Company will not issue refunds for items lost or stolen in transit back to our warehouse. For this reason we advise using a trackable courier service.

Step by step procedure for returning unwanted goods

The below information is required:

Name on invoice Order reference Address Email address Contact number Date of purchase Date received the goods Number of items wanting to return Item code, item name and quantity Reason for returning the goods Are the goods unfitted, unused, in original packaging and in a re-saleable condition? If would like an exchange or a full refund? Additional information

Email to showroom@thelightcompany.co.uk

Please then await a reply from the sales team. The sales team will reply to all return products requests within 48 hours.

Please note if you are given authorization from the sales team to return unwanted goods all goods need to be sent back to us in the condition they were delivered. This means all items must be parceled in an outer box and well packaged with additional packaging to reduce risk of damage upon return. We cannot be held responsible for any damages upon return if goods are not adequately packaged. If goods are returned in just the item box and no outer box the goods will not be accepted by our warehouse staff and therefore be returned back to you. Please put inside the box a copy of the invoice given or a note explaining why you are returning the goods with your name and address on the note and that authorization has been given.

Please note unwanted goods will not be accepted back for a refund or an exchange until authorization has been given from the sales team.

The address of which all returns are to be sent is:

City Lighting, 4 Cradock St, Swansea SA1 3EN

Once we receive the goods we will inspect the goods. Providing the goods are:

Unfitted, unused and in a re-saleable condition Returned in original product item box with no damages or defacing of the product item box including stickers and writing and all parts of the goods received in the condition that you received them in.

We will offer an exchange or refund. Refunds are within 14 days via the payment method you purchased the items with. If you require an exchange outbound delivery charges may apply. Goods that are not in the product item box are classed as un-resaleable and only an exchange will be offered.

Faulty Goods once fitted

Most goods have a manufacturing guarantee of 1 year some items are longer depending on the manufacturer and product. Please note the finish of outdoor lights is guaranteed for one year except within five miles of the coastline. Manufacturing faults sent back within 6 months of purchase customer is entitled to a postage refund however you will need to send a proof of postage receipt. Faults outside 6 months the return postage is at the consumer's cost. A receipt or proof of purchase is needed for all returns and refunds. If goods are delivered to another address after the delivery address we shall not be held responsible for any breakages, defects or claims that either arise or can be reasonably assured to have risen during onward transit.

Step by step procedure for reporting faulty goods

Report the fault of the goods in writing. A telephone call is not sufficient.

the below information is required:

Name on invoice Order reference Address Email address Contact number Date of purchase Number of faulty items Faulty Items

The sales team will reply to all faulty products advice within 48 hours. Once the sales team h.ave assessed the information given to us the sales team will determine the best way to resolve the fault. If faulty the consumer has the option, receive a spare part, replacement of the goods, refund for the price of the goods or option of an exchange.

Returns ordered on bulk trade quotations are subject to a 25% restocking charge

DELIVERY

Delivery to another address

We no longer deliver to an address if it is not the cardholders address. Orders that have been placed with a different shipping address to the registered cardholder address will be cancelled and refunded

. Courier Service UK Mainland

Most Orders Shipped within 3 to 5 days, not inc Made to Order items. Order value under £100.00 = £6.95 Order value over £100.00 = FREE Laura Ashley Lighting orders over £150 will be upgraded to Next Working Day delivery We will normally deliver your Mainland UK order within 3 to 7 working days.

David Hunt Lighting it is made to order and will take 3 to 4 weeks at busy periods.

Bespoke shades made to order will take approx. 2 yo 3 weeks for delivery.

From the Anvil are also bespoke made to order and take 2 to 3 weeks for delivery

Hudson Lighting are Special orders that can take a few weeks for delivery these goods cannot be returned. Current delivery is 3 weeks.

Laura Ashley made to measure blinds are currently 3 to 4 weeks for delivery

Cut Length fabric current delivery times are 5 to 7 days

Laura Ashley mirrors are delivered with ArrwXl and will take 3 to 5 days with a 2 man delivery service.

Deliveries to UK non mainland and Republic of Ireland will be delivered on a two day courier service.

If items not in stock at the showroom the goods will be ordered from our suppliers and delivered to you direct within 3 to 7 working days, unless specifically detailed above.

We will also use Royal Mail or Fedex where applicable and your order will be updated with delivery reference details. Please note some items may be delivered on a pallet and some are sent out as whole items and you will then need to ensure they can fit in the space required, for instance the Orb 8 light. Other items may require some assembly on site, please ask us for any specific product information.

Courier UK Non Mainland & Republic of Ireland

UK non-mainland includes the Scottish Highlands, Northern Ireland, Isles of Scilly, Orkney Islands, Inner Hebrides, Outer Hebrides, Isle of Man, Isle of Wight, Republic of Ireland (Southern Ireland), Channel Islands and Guernsey. These areas are only available on a two working day service.

All order values = £12.99 per order

Courier Saturday Before 1 pm - UK Mainland Only

We no longer offer a Saturday service

The Light Company Delivery Notice

The Light Company will email you when your order has been dispatched and provide an expected delivery date and delivery service that will be used.

If your order is being sent directly from the manufacturer every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.

Time for delivery shall not be of the essence. The goods may be delivered by the Supplier in advance of the quoted delivery date.

We advise you book a qualified electrician to fit the lights once the goods have been received and not prior to this. We cannot be held responsible for any charges from electricians if goods arrive later than expected.

We require a signature for all deliveries therefore customers will need to ensure someone is present at the delivery address on the agreed delivery day, We will send confirmation of delivery the day before delivery and Parcelforce will send a time slot confirmation on the morning of delivery providing mobile number is present on your order. We hope this helps plan your working days and means no waiting in all day for deliveries.

Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in a good condition please advise us as soon as possible.

If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as 'Unchecked' and then check your goods as soon as possible. Please report any unwanted items (unused and in original packaging) as soon as possible. We therefore advise all items are checked after receiving delivery.

Claims for damages and or shortages have to be made within 48 hours of receipt of your delivery. Claims for damages and or shortages made after 48 hours of your delivery arriving will be refused. Time and date of delivery is recorded with our carriers. You must keep all the packaging from your delivery in a secure dry environment in case you need to return any part of your order to us.