The Light Company
The Light Company

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Frequently Asked Questions About Suspension Lighting

How do I install suspension lighting fixtures?
Suspension lights should be installed by following the specific instructions included with each product. For safety and best results, we recommend installation by a qualified electrician, especially for fixtures that require complex wiring or are particularly heavy.

How should I maintain my suspension lighting?
Maintain your suspension lighting by regularly dusting with a soft, dry cloth. For glass or metal parts, a mild cleaner may be used sparingly to remove fingerprints or smudges, ensuring that no abrasive materials are used that could damage the finish.

Are your suspension lighting products compatible with dimmer switches?
Many of our suspension lighting products are compatible with standard dimmer switches, allowing you to adjust the ambience of your space. Please check the product details for compatibility or contact our customer service for advice on specific models.

What type of warranty comes with your suspension lighting products?
Our suspension lighting fixtures come with a manufacturer's warranty that typically covers any defects in materials or workmanship for at least one year from the date of purchase. Please review the product specifications or contact our support team for detailed warranty information.

Can suspension lighting be used with LED bulbs?
Yes, most of our suspension lighting fixtures are compatible with LED bulbs. Using LED bulbs can provide energy savings and a longer bulb life. Check each product's specifications for bulb requirements to ensure proper fit and function.