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Lighting & Homeware Sale 2026

Lighting & Homeware Sale 2026: Up to 50% Off

Start 2026 on a bright note with The Light Company. We have slashed prices on our bestselling lights, lamps, shades, homeware and accessories.

Whether you need a statement piece to refresh your décor or a cosy lamp for those long winter evenings, you can now shop premium brands with up to 50% off.

Don't wait—refresh your home for the year ahead. Shop the 2026 Sale now while stocks last.

Vendor: Franklite

Franklite, Campani 3lt Fitting. Satin Nickel
Franklite soDP40023 Campani 3lt Fitting. In chrome/satin nickel finish with clear edged acid glasses.Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used. Lamp Max 33W...

£137.80

~~£165.36~~
£137.80

Unit price

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Vendor: Franklite

Franklite, Campani 2lt Bracket. Satin Nickel
Franklite SODP40022 Campani 2lt Bracket. In chrome/satin nickel finish with a double switch and clear edged acid glasses. Lamp Max 33W Number of Lamps 2 Lamp cap : G9 Height : 180mm Width : 400mm Switched : Double switch Finish : Satin Nickel

£97.60

~~£117.12~~
£97.60

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Vendor: Franklite

Franklite, Fizz 2lt Bracket. Chrome
Franklite SOFL2006/2 Fizz 2lt Bracket. In chrome finish double with faceted glass sconces and satin opal glass bowls. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and...

£124.80

~~£149.76~~
£124.80

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Vendor: Franklite

Franklite, Fizz 1lt Bracket. Chrome
Fizz 1lt Bracket. In chrome finish single with faceted glass sconce and satin opal glass bowl. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used....

£76.60

~~£91.92~~
£76.60

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Vendor: Franklite

Franklite, Fizz 5lt Fitting. Chrome
Franklite SOFL2006/5 Fizz 5lt Fitting. In chrome finish with faceted glass sconces and satin opal glass bowls. Supplied with chain but can easily be made flush fitting for lower ceilings. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may...

£280.80

~~£336.96~~
£280.80

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Vendor: Franklite

Franklite, Carillion 600mm Square 10l t Flush. Chrome
Franklite SOFL2093/10 Carillion 600mm Square 10l t Flush. Smooth glass rods suspended from a chrome finish ceiling plate. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and...

£734.80

~~£881.76~~
£734.80

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Vendor: Franklite

Franklite, Carillion 2lt Bracket. Chrome
Franklite SOFL2093/2 Carillion 2lt Bracket. Smooth glass rods suspended from a chrome finish wall fixing. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used. Lamp...

£174.80

~~£209.76~~
£174.80

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Vendor: Franklite

Franklite, Carillion 500mm Square 8lt Flush. Chrome
Franklite SOFL2093/8 Carillion 500mm Square 8lt Flush. Smooth glass rods suspended from a chrome finish ceiling plate. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch...

£518.80

~~£622.56~~
£518.80

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Vendor: Franklite

Franklite Carillion 300mm Square 4lt Flush. Chrome
Franklite SOFL2093/4 Carillion 300mm Square 4lt Flush. Smooth glass rods suspended from a chrome finish ceiling plate.Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used....

£219.60

~~£263.52~~
£219.60

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Vendor: Franklite

Franklite, Carillion 9lt Pendant. Chrome
Franklite SOFL2094/9 Carillion 9lt Pendant. Smooth glass rods suspended from a chrome finish and clear cable pendant unit. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and...

£538.40

~~£646.08~~
£538.40

Unit price

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Vendor: Franklite

Franklite Spirit 400mm 6lt Flush. Chrome
Franklite FL2160/6 Spirit 400mm 6lt Flush. Chrome finish flush fitting with small crystal drops inside a lurex fabric shade with glass rod drops. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will...

£312.40

~~£374.88~~
£312.40

Unit price

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Vendor: Franklite

Franklite Spirit 2lt Bracket. Chrome
Franklite FL2161/2 Spirit 2lt Bracket. Chrome finish wall bracket with small crystal drops inside a lurex fabric shade with glass rod drops. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend...

£154.80

~~£185.76~~
£154.80

Unit price

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Vendor: Franklite

Franklite Spirit 600mm 8lt Flush. Chrome
Franklite FL2160/8 Spirit 600mm 8lt Flush. Chrome finish flush fitting with small crystal drops inside a lurex fabric shade with glass rod drops. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will...

£529.80

~~£635.76~~
£529.80

Unit price

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Vendor: Franklite

Franklite Spirit 600mm 8lt Pendant. Chrome
Franklite FL2161/8 Spirit 600mm 8lt Pendant. Chrome finish 8 light pendant with small crystal drops inside a lurex fabric shade with glass rod drops. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming...

£628.20

~~£753.84~~
£628.20

Unit price

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Vendor: Franklite

Franklite Spirit 400mm 6lt Pendant. Chrome
Franklite FL2161/6 Spirit 400mm 6lt Pendant. Chrome finish 6 light pendant with small crystal drops inside a lurex fabric shade with glass rod drops. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming...

£343.40

~~£412.08~~
£343.40

Unit price

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Vendor: Franklite

Franklite, Twista 2lt Bracket. chrome
Franklite FL2162/2 Twista 2lt Bracket. In chrome finish with clear crystal glasses. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used. Lamp Max 33W Number...

£65.90

~~£79.08~~
£65.90

Unit price

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Vendor: Franklite

Franklite, Twista 3lt Fitting. Chrome
Franklite FL2162/3 Twista 3lt Fitting. In chrome finish with clear crystal glasses. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used. Lamp Max 33W Number...

£114.80

~~£134.76~~
£114.80

Unit price

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Vendor: Franklite

Franklite, Twista 5lt Fitting. Chrome
Franklite FL2162/5 Twista 5lt Fitting. In chrome finish with clear crystal glasses. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used. Lamp Max 33W Number...

£178.20

~~£213.84~~
£178.20

Unit price

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Vendor: Franklite

Franklite, Twista 8lt Fitting. Chrome
Franklite FL2162/8 Twista 8lt Fitting. In chrome finish with clear crystal glasses. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used. Lamp Max 33W Number...

£346.80

~~£416.16~~
£346.80

Unit price

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Vendor: Franklite

Franklite, Twista 2lt Bracket. Bronze
Franklite FL2163/2 Twista 2lt Bracket. In bronze finish with clear crystal glasses which have a frosted inner. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch...

£65.90

~~£79.08~~
£65.90

Unit price

per
Vendor: Franklite

Franklite, Twista 3lt Fitting. bronze
Franklite FL2163/3 Twista 3lt Fitting. In bronze finish with clear crystal glasses which have a frosted inner. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch...

£114.80

~~£134.76~~
£114.80

Unit price

per
Vendor: Franklite

Franklite, Twista 5lt Fitting. bronze
Franklite FL2163/5 Twista 5lt Fitting. In bronze finish with clear crystal glasses which have a frosted inner. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch...

£178.20

~~£213.84~~
£178.20

Unit price

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Vendor: Franklite

Franklite, Campani 3lt Standard Lamp. Bronze
Franklite soSL685 Campani 3lt Standard Lamp. Standard lamp with clear edged acid glasses. In-line switch Lamp Max 33W Number of Lamps 3 Lamp cap : G9 Height : 1590mm Switched : Yes Finish : Bronze

£225.60

~~£270.72~~
£225.60

Unit price

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Vendor: Franklite

Franklite, Campani 2lt Bracket. Bronze
Franklite SOSPOT8772 Campani 2lt Bracket. Bronze finish double switched spotlight with clear edged acid glasses. Lamp Max 33W Number of Lamps 2 Lamp cap : G9 Height : 180mm Width : 400mm Switched : Double switch Finish : Bronze

£97.60

~~£117.12~~
£97.60

Unit price

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Vendor: Franklite

Franklite, Campani 3lt Standard Lamp. Satin nickel
Franklite SOSP80023 Campani 3lt Standard Lamp. In chrome and satin nickel finish with clear edged acid glasses and an in-line switch Lamp Max 33W Number of Lamps 3 Lamp cap : G9 Height : 1590mm Switched : Yes Finish : Satin Nickel

£225.60

~~£270.72~~
£225.60

Unit price

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Vendor: Franklite

Frankllte, Campani 1lt Bracket. Bronze
Franklite SOSPOT8771 Campanil 1lt Bracket. Bronze finish single switched spotlight with clear edged acid glass. Lamp Max 33W Number of Lamps 1 Lamp cap : G9 Height : 190mm Width : 120mm Switched : Yes Finish : Bronze

£55.20

~~£66.24~~
£55.20

Unit price

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Vendor: Franklite

Franklite, Campani 3lt Fitting. Bronze
Franklite soSPOT8773 Campani 3lt Fitting. Bronze finish 3 light ceiling spot with clear edged acid glasses. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used....

£137.80

~~£165.36~~
£137.80

Unit price

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Vendor: Franklite

Franklite, Campani 4lt Fitting. Bronze
Franklite SOSPOT8774 Campani 4lt Fitting. Bronze finish 4 light spot with clear edged acid glasses. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used. Lamp...

£165.00

~~£197.28~~
£165.00

Unit price

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Vendor: Franklite

Franklite, Campanile 2lt Table Lamp. Satin Nickel
Franklite SOTP94022 Campanile 2lt Table Lamp. In chrome and satin nickel finish with clear edged acid glasses and an in-line switch Lamp Max 33W Number of Lamps 2 Lamp cap : G9 Height : 350mm Finish : Satin Nickel

£97.80

~~£117.36~~
£97.80

Unit price

per
Vendor: Franklite

Franklite Campani 2lt Table Lamp. bronze
Franklite TL791 Campani 2lt Table Lamp. In bronze finish with clear edged acid glasses and an in-line switch Lamp Max 33W Number of Lamps 2 Lamp cap : G9 Height : 350mm Finish : Bronze

£97.80

~~£117.36~~
£97.80

Unit price

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Vendor: Franklite

Franklite Spirit 3lt Table Lamp. Chrome
Franklite TL853 Spirit 3lt Table Lamp. Chrome finish table lamp with a lurex fabric shade, crystal drops and glass rods Lamp Max 33W Number of Lamps 1 Lamp cap : G9 Height : 500mm Diameter : 300mm Finish : Chrome

£246.80

~~£296.16~~
£246.80

Unit price

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Vendor: Franklite

Franklite Baroque Picture Light 280mm. Polished Brass
Franklite WB326 Picture Light 280mm. In polished brass finish.Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used. Lamp Max 20W Number of Lamps 2 Lamp...

£108.40

~~£130.08~~
£108.40

Unit price

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Vendor: Franklite

Franklite, Baroque Picture Light 280mm. Bronzed Brass
Franklite WB327 Picture Light 280mm. Bronzed brass finish.Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used. Lamp Max 20W Number of Lamps 2 Lamp cap...

£108.40

~~£130.08~~
£108.40

Unit price

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Vendor: Franklite

Bathroom 2lt Curved Bracket IP44
Bathroom 2lt Bracket IP44 In chrome finish, switched, with ribbed, partly frosted glass on an adjustable arm. Insulation : Class 1 - single insulation,earthedFire Restriction : No restrictionIP Rating : 44Number of Lamps : 2Lamp cap : G9Lamp Code : L308Lamp Max : 5...

£129.00

~~£162.00~~
£129.00

Unit price

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Vendor: Franklite

Franklite, Picture Light 280mm. Satin Nickel
Franklite WB553 Picture Light 280mm. In satin nickel finish.Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used. Lamp Max 20W Number of Lamps 2 Lamp...

£103.20

~~£123.84~~
£103.20

Unit price

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Vendor: Franklite

Franklite Renaissance Picture Light 365mm
In satin nickel finish. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used Lamp Max20 W Min Drop 55 mm Max Drop 195 mm Number...

£147.60

~~£177.12~~
£147.60

Unit price

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Vendor: Franklite

Franklite, Renaissance Picture Light 365mm. Bronze
Franklite WB912 Picture Light 365mm. In bronze finish. Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used. Lamp Max 20W Number of Lamps 2 Lamp...

£147.60

~~£177.12~~
£147.60

Unit price

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Vendor: Franklite

Franklite, Renaissance Picture Light 630mm. Satin Nickel
Franklite WB913 Picture Light 630mm. In satin nickel finish.Suitable for dimming if used with mains voltage halogen lamps. LED G9 lamps may be used but suitability for dimming will depend on the lamp and switch used. Lamp Max 20W Number of Lamps 3 Lamp...

£230.00

~~£276.00~~
£230.00

Unit price

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Vendor: Franklite

Franklite, LED Reading Light. Chrome
Franklite WB930 LED Reading Light. In chrome finish with a switch on the backplate and an integral driver Lamp Max 3W Number of Lamps 1 Lamp cap : LED Height : 100mm Width : 70mm Dimmable : No Finish : Chrome

£138.40

~~£166.08~~
£138.40

Unit price

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Vendor: Dar Lighting

Switched Wall Light Brass Bracket Only
Natural brass finish operated with a pullcord, part of the mix and match range where you can add extra shades to build your own style light. Measurements Depth 20cm Height 15 cm Width 10cm Fixing Plate Dimensions H2.5 x Ø10cm Finish Natural Solid Brass...

£48.33

~~£58.00~~
£48.33

Unit price

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Vendor: Dar Lighting

Wayne Bathroom Flush Light WAY0150 Dar Lighting
The Wayne flush bathroom ceiling light with textured glass and polished chrome metalwork is specifically designed for bathroom use. Being IP44 rated it’s suitable for safe use within Zones 1 and 2 of the bathroom when installed correctly. The textured glass creates a stunning...

£90.00

~~£108.00~~
£90.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Rufus Pendant Polished Chrome
In an attractive combination of vintage, industrial and country charm, Laura Ashley’s Rufus single light pendant fits effortlessly into kitchens and dens. Bold lines and angular shapes lend a sophisticated, contemporary touch that looks fantastic against bare brickwork. This contemporary hanging ceiling light boasts...

£22.00

~~£35.00~~
£22.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Flute Suspension Pendant Polished Nickel
This replacement suspension kit from Laura Ashley is the perfect way to add class to your décor, especially when fitting a new light or shade. The luxury Flute light fitting includes lampholder with engineered detailing, matching ceiling rose and toning cable. Choose a finish...

£20.00

~~£20.00~~
£20.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Beca Large Pendant Ant Brass Ceramic
With pretty ruffled edges like a pie crust or dancer’s skirt, the Beca pendant ceiling light is a delight. This charming pendant shade is made of thick ceramic with a white gloss glazed finish. Also reminiscent of the undulations on a clam shell, the...

£65.00

~~£85.00~~
£65.00

Unit price

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Vendor: David Hunt Lighting

David Hunt Lighting Doreen 2 Light Wall Bracket Pewter Complete With String Shades
The David Hunt Lighting Doreen double wall light in a polished pewter finish supplied complete with silver grey string shades. We recommend the use of 2 x LED Candle Lamps with this wall light, to be ordered separately Made to order Delivery 3 to...

£255.00

~~£282.00~~
£255.00

Unit price

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Vendor: Dar Lighting

Luther 10 Light Semi Flush Polished Chrome Crystal Dar Lighting
Luther 10 Light Semi Flush Polished Chrome Crystal Ideal for low ceilings this light has 10 bulbs making it a really great option if you want extra light output.Matching products are available and a choice of finishes. Measurements Height 27 Diam Ø73cm Fixing Plate...

£320.00

~~£384.00~~
£320.00

Unit price

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Vendor: Dar Lighting

Luther Double Wall Bracket Polished Chrome Crystal Dar Lighting
LUTHER 2lt Wall Light in polished chrome with faceted crystal glass shades.The wall light is pull cord switched.Matching products are available; Measurements Depth 17cm Height 11 cm Wwidth 30cm Fixing Plate Dimensions H10 x Ø10cm Finish Polished Chrome,Crystal Material Crystal, Metal Nett Weight (kg)...

£70.00

~~£84.00~~
£70.00

Unit price

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Vendor: Dar Lighting

Luther 6 Light Semi Flush Polished Chrome Crystal Dar Lighting
Luther 6 Light Semi Flush Polished Chrome Crystal Ideal for low ceilings perfect to team up with other lights finished in polished chrome.Matching products are available and a choice of finishes. Measurements Height 20cm Diam Ø46cm Fixing Plate Dimensions H2.5 x Ø10cm Finish Polished...

£200.00

~~£240.00~~
£200.00

Unit price

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Vendor: Dar Lighting

Luther Single Wall Bracket Polished Chrome Crystal Dar Lighting
LUTHER 2lt Wall Light in polished chrome with faceted crystal glass shades.The wall light is pull cord switched.Matching products are available; Measurements Depth 18cm Height 18 cm Wwidth 10cm Fixing Plate Dimensions H10 x Ø10cm Finish Polished Chrome,Crystal Material Crystal, Metal Nett Weight (kg)...

£47.50

~~£57.00~~
£47.50

Unit price

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Vendor: Laura Ashley

Laura Ashley Hamilton Throw Antique Gold
The Hamilton throw from Laura Ashley has a beautiful depth of colour with the Antique gold to create another texture to any room scheme the throw can be used on chairs, bedding and wrap around yourself to enjoy a midnight movie. . Its perfect...

£60.00

~~£80.00~~
£60.00

Unit price

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RETURNS

Returns and Refunds

Non returnable products as follows...

All David Hunt Lighting and The Light Shade Studio products are bespoke made to order.

Hudson Valley Lighting, and Metallux, Noral Lighting

Laura Ashley Paint.

Laura Ashley Cut Fabric per metre

Laura Ashley Made to Measure Curtains and Blinds

Most of these items are made to order just for you, bespoke, customised, we therefore do not accept returns on these products.

Items ordered from Metallux, Masiero, Noral are Made To Order and no returns.

Metallux, Ebb and Flow, Masiero and Hudson Valley Lighting Group {Hudson, Troy, Mitzi and Corbett Lighting} are a special order brought in per order with extra UK customs fees and import duties these goods we do not accept returns on, so please ensure you order exactly as required.

Made to measure items curtains and blinds, or on either unsealed pots of paint including sample pots, unless there is a manufacturing defect or the goods are not as ordered.are considered a special order therefore no returns are accepted on these products.

Cut Length Fabric and Trimmings

We do not accept returns on fabric or Wallpaper cut to length as these are bespoke products and can not be resold. We advise all customers to use our fabric sample service as images can vary according to monitor quality.

All cut to length fabric and custom made curtains are checked thoroughly before dispatch for faults. If there is a fault with the product, a like for like replacement will be sent from the manufacturer and the returned goods will be sent for investigation. The fabric also includes Oilcloth which is also cut to order.

Everything Else....

Laura Ashley Furniture Returns..

Only items that have not been built / constructed will be considered for returns. These items are delivered by a two man delivery service and pre checked at the warehouse before dispatch to reduce any damaged items being delivered.

Please do not arrange delivery of furniture to be redirected to a parcleshop, as parcel shops will not acept furniture parcels and will incur a charge that the customer will be responsible

All items being returned must be pre-arranged, and either organised to be returned by the purchaser, or to our discreation we are happy to arrange this on your behalf (for a 20% of the cost of the product charge to cover collection costs - min. £30), and items MUST be in their ORIGINAL PACKAGING and in a re-saleable condition. Returns can be arranged Monday - Friday 9am - 5pm. In the unexpected event should a collection fail to happen by the logistics company then The Light Company will not be held responsable for this.

What is your returns policy?

We want you to be happy with your purchase. If for any reason you’re not totally satisfied you can return your goods within 30 days of delivery for an exchange or a refund, excluding the cost of the original delivery. You must inform us of your intent to return within 14 days of receiving the goods. After this 14 day period you will have another 16 days to return the product. You will be responsible for the cost of returning the item

Please ensure that you are ordering precisely what you require to avoid any unnecessary expense at a later date. If the goods ordered are not what you receive then please advise us by email on the day of delivery.

Returns are on condition that the products are returned in their original packaging, in perfect condition and have not been installed. They must also be in their original inner and outer packaging. Note that this policy does not apply to items that are:

Made to order Customised Cut Length Fabric and Trimmings Special order items Goods that are sealed or shrink wrapped and that have been removed can only be returned if they are defective and previously agreed by email. No refund will be given on unsealed pots of paint including sample pots unless there is a manufacturing defect or the goods are not as ordered

Prior to installing goods, it is very important that you check the instructions and any parts list to ensure that you have all the relevant parts and that you can fit the product in strict accordance with the manufacturer's instructions. We cannot refund products that have been wrongly fitted or be responsible for any consequences of mis-fitting our products. We strongly recommend that you employ only qualified and experienced electricians to install our lighting and carpenters for furniture.

What happens if my order is damaged on arrival? In the rare event that your order arrives in a damaged condition please contact us by email at showroom@thelightcompany.co.uk within 48 hours of it being delivered to you. We also ask that you email us photos of the damage and the packaging.

Note that if the steps above are not taken then we will not be able to investigate the issue.

Once The Light Company has received the returned item we will inspect and then a repair or replacement will be arranged where possible.

Failure to notify us within 48 hours of a damaged product could mean we have to charge for a replacement.

Faulty on arrival? Faults are where the product is not fit for its intended purpose (if your item is damaged on delivery, please refer to the damaged section)

Should your product be found to be faulty please email us at showroom@thelightcompany.co.uk with a description of the fault and some photos. Please note that without these details we will not be able to investigate the issue.

Some items that are considered faulty may need to be returned to us first before replacements are issued, we will advise if this is necessary.

The Light Company, City Lighting Ltd will not cover the installation costs of a faulty product.

Returning the items....

We accept unused, unfitted boxed returns for a refund or an exchange providing we are notified in writing within 14 working days of receiving the goods either in writing via email or by completing the online return products cancellation form.

Please note we will not accept goods back for a refund or an exchange if we are notified in writing after 14 days of receiving the goods. A telephone call is not sufficient.

You must take care of the goods whilst in your possession. A receipt or proof of purchase is needed for all returns and refunds Please note all unwanted goods are to be returned at the customer cost.

The Light Company will only accept returns that are in their original internal and external packaging, in a re-sellable condition. Please return your item with care, to ensure the product reaches us without damage. The Light Company reserves the right to refuse a refund if the product is not returned in a fully re-sellable condition. Boxes/Cartons must not be written on or defaced in any way.

Please apply your courier label to the external box with clear sellotape – do not write on the box. Do not use brown sellotape to re-seal boxes.

The Light Company will not issue refunds for items lost or stolen in transit back to our warehouse. For this reason we advise using a trackable courier service.

Step by step procedure for returning unwanted goods

The below information is required:

Name on invoice Order reference Address Email address Contact number Date of purchase Date received the goods Number of items wanting to return Item code, item name and quantity Reason for returning the goods Are the goods unfitted, unused, in original packaging and in a re-saleable condition? If would like an exchange or a full refund? Additional information

Email to showroom@thelightcompany.co.uk

Please then await a reply from the sales team. The sales team will reply to all return products requests within 48 hours.

Please note if you are given authorization from the sales team to return unwanted goods all goods need to be sent back to us in the condition they were delivered. This means all items must be parceled in an outer box and well packaged with additional packaging to reduce risk of damage upon return. We cannot be held responsible for any damages upon return if goods are not adequately packaged. If goods are returned in just the item box and no outer box the goods will not be accepted by our warehouse staff and therefore be returned back to you. Please put inside the box a copy of the invoice given or a note explaining why you are returning the goods with your name and address on the note and that authorization has been given.

Please note unwanted goods will not be accepted back for a refund or an exchange until authorization has been given from the sales team.

The address of which all returns are to be sent is:

City Lighting, 4 Cradock St, Swansea SA1 3EN

Once we receive the goods we will inspect the goods. Providing the goods are:

Unfitted, unused and in a re-saleable condition Returned in original product item box with no damages or defacing of the product item box including stickers and writing and all parts of the goods received in the condition that you received them in.

We will offer an exchange or refund. Refunds are within 14 days via the payment method you purchased the items with. If you require an exchange outbound delivery charges may apply. Goods that are not in the product item box are classed as un-resaleable and only an exchange will be offered.

Faulty Goods once fitted

Most goods have a manufacturing guarantee of 1 year some items are longer depending on the manufacturer and product. Please note the finish of outdoor lights is guaranteed for one year except within five miles of the coastline. Manufacturing faults sent back within 6 months of purchase customer is entitled to a postage refund however you will need to send a proof of postage receipt. Faults outside 6 months the return postage is at the consumer's cost. A receipt or proof of purchase is needed for all returns and refunds. If goods are delivered to another address after the delivery address we shall not be held responsible for any breakages, defects or claims that either arise or can be reasonably assured to have risen during onward transit.

Step by step procedure for reporting faulty goods

Report the fault of the goods in writing. A telephone call is not sufficient.

the below information is required:

Name on invoice Order reference Address Email address Contact number Date of purchase Number of faulty items Faulty Items

The sales team will reply to all faulty products advice within 48 hours. Once the sales team h.ave assessed the information given to us the sales team will determine the best way to resolve the fault. If faulty the consumer has the option, receive a spare part, replacement of the goods, refund for the price of the goods or option of an exchange.

Returns ordered on bulk trade quotations are subject to a 25% restocking charge

DELIVERY

Delivery to another address

We no longer deliver to an address if it is not the cardholders address. Orders that have been placed with a different shipping address to the registered cardholder address will be cancelled and refunded

. Courier Service UK Mainland

Most Orders Shipped within 3 to 5 days, not inc Made to Order items. Order value under £100.00 = £6.95 Order value over £100.00 = FREE Laura Ashley Lighting orders over £150 will be upgraded to Next Working Day delivery We will normally deliver your Mainland UK order within 3 to 7 working days.

David Hunt Lighting it is made to order and will take 3 to 4 weeks at busy periods.

Bespoke shades made to order will take approx. 2 yo 3 weeks for delivery.

From the Anvil are also bespoke made to order and take 2 to 3 weeks for delivery

Hudson Lighting are Special orders that can take a few weeks for delivery these goods cannot be returned. Current delivery is 3 weeks.

Laura Ashley made to measure blinds are currently 3 to 4 weeks for delivery

Cut Length fabric current delivery times are 5 to 7 days

Laura Ashley mirrors are delivered with ArrwXl and will take 3 to 5 days with a 2 man delivery service.

Deliveries to UK non mainland and Republic of Ireland will be delivered on a two day courier service.

If items not in stock at the showroom the goods will be ordered from our suppliers and delivered to you direct within 3 to 7 working days, unless specifically detailed above.

We will also use Royal Mail or Fedex where applicable and your order will be updated with delivery reference details. Please note some items may be delivered on a pallet and some are sent out as whole items and you will then need to ensure they can fit in the space required, for instance the Orb 8 light. Other items may require some assembly on site, please ask us for any specific product information.

Courier UK Non Mainland & Republic of Ireland

UK non-mainland includes the Scottish Highlands, Northern Ireland, Isles of Scilly, Orkney Islands, Inner Hebrides, Outer Hebrides, Isle of Man, Isle of Wight, Republic of Ireland (Southern Ireland), Channel Islands and Guernsey. These areas are only available on a two working day service.

All order values = £12.99 per order

Courier Saturday Before 1 pm - UK Mainland Only

We no longer offer a Saturday service

The Light Company Delivery Notice

The Light Company will email you when your order has been dispatched and provide an expected delivery date and delivery service that will be used.

If your order is being sent directly from the manufacturer every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.

Time for delivery shall not be of the essence. The goods may be delivered by the Supplier in advance of the quoted delivery date.

We advise you book a qualified electrician to fit the lights once the goods have been received and not prior to this. We cannot be held responsible for any charges from electricians if goods arrive later than expected.

We require a signature for all deliveries therefore customers will need to ensure someone is present at the delivery address on the agreed delivery day, We will send confirmation of delivery the day before delivery and Parcelforce will send a time slot confirmation on the morning of delivery providing mobile number is present on your order. We hope this helps plan your working days and means no waiting in all day for deliveries.

Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in a good condition please advise us as soon as possible.

If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as 'Unchecked' and then check your goods as soon as possible. Please report any unwanted items (unused and in original packaging) as soon as possible. We therefore advise all items are checked after receiving delivery.

Claims for damages and or shortages have to be made within 48 hours of receipt of your delivery. Claims for damages and or shortages made after 48 hours of your delivery arriving will be refused. Time and date of delivery is recorded with our carriers. You must keep all the packaging from your delivery in a secure dry environment in case you need to return any part of your order to us.