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Lighting & Homeware Sale 2026

Lighting & Homeware Sale 2026: Up to 50% Off

Start 2026 on a bright note with The Light Company. We have slashed prices on our bestselling lights, lamps, shades, homeware and accessories.

Whether you need a statement piece to refresh your décor or a cosy lamp for those long winter evenings, you can now shop premium brands with up to 50% off.

Don't wait—refresh your home for the year ahead. Shop the 2026 Sale now while stocks last.

Vendor: Joules

Joules Folly Blue Cotton Tapered Drum Shade 25cm
Bring personality and charm to your lighting with the Folly Easy-Fit Lamp Shade. Crafted from 100% cotton, this pleated shade comes in a variety of artful prints, from bold to delicate patterns that are designed to add texture, colour, and character to any room. The...

£35.00

~~£35.00~~
£35.00

Unit price

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Vendor: Joules

Joules Folly Yellow Cotton Tapered Drum Shade 25cm
Bring personality and charm to your lighting with the Folly Easy-Fit Lamp Shade. Crafted from 100% cotton, this pleated shade comes in a variety of artful prints, from bold to delicate patterns that are designed to add texture, colour, and character to any room. The...

£35.00

~~£35.00~~
£35.00

Unit price

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Vendor: Joules

Joules Folly Multi Coloured Floral Tapered Drum Shade 25cm
ring personality and charm to your lighting with the Folly Easy-Fit Lamp Shade. Crafted from 100% cotton, this pleated shade comes in a variety of artful prints, from bold to delicate patterns that are designed to add texture, colour, and character to any room....

£35.00

~~£35.00~~
£35.00

Unit price

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Vendor: Joules

Joules Folly Multi Coloured Ikat Tapered Drum Shade 25cm
ring personality and charm to your lighting with the Folly Easy-Fit Lamp Shade. Crafted from 100% cotton, this pleated shade comes in a variety of artful prints, from bold to delicate patterns that are designed to add texture, colour, and character to any room....

£35.00

~~£35.00~~
£35.00

Unit price

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Vendor: Joules

Joules Folly Pink Cotton Tapered Drum Shade 30cm
Bring personality and charm to your lighting with the Folly Easy-Fit Lamp Shade. Crafted from 100% cotton, this pleated shade comes in a variety of artful prints, from bold to delicate patterns that are designed to add texture, colour, and character to any room. The...

£45.00

~~£45.00~~
£45.00

Unit price

per
Vendor: Joules

Joules Folly Blue Cotton Tapered Drum Shade 30cm
Bring personality and charm to your lighting with the Folly Easy-Fit Lamp Shade. Crafted from 100% cotton, this pleated shade comes in a variety of artful prints, from bold to delicate patterns that are designed to add texture, colour, and character to any room. The...

£45.00

~~£45.00~~
£45.00

Unit price

per
Vendor: Joules

Joules Folly Yellow Cotton Tapered Drum Shade 30cm
Bring personality and charm to your lighting with the Folly Easy-Fit Lamp Shade. Crafted from 100% cotton, this pleated shade comes in a variety of artful prints, from bold to delicate patterns that are designed to add texture, colour, and character to any room. The...

£45.00

~~£45.00~~
£45.00

Unit price

per
Vendor: Joules

Joules Folly Multi Coloured Floral Tapered Drum Shade 30cm
ring personality and charm to your lighting with the Folly Easy-Fit Lamp Shade. Crafted from 100% cotton, this pleated shade comes in a variety of artful prints, from bold to delicate patterns that are designed to add texture, colour, and character to any room....

£45.00

~~£45.00~~
£45.00

Unit price

per
Vendor: Joules

Joules Folly Multi Coloured Ikat Tapered Drum Shade 30cm
ring personality and charm to your lighting with the Folly Easy-Fit Lamp Shade. Crafted from 100% cotton, this pleated shade comes in a variety of artful prints, from bold to delicate patterns that are designed to add texture, colour, and character to any room....

£45.00

~~£45.00~~
£45.00

Unit price

per
Vendor: Joules

Joules Folly Pink Cotton Tapered Drum Shade 40cm
Bring personality and charm to your lighting with the Folly Easy-Fit Lamp Shade. Crafted from 100% cotton, this pleated shade comes in a variety of artful prints, from bold to delicate patterns that are designed to add texture, colour, and character to any room. The...

£65.00

~~£65.00~~
£65.00

Unit price

per
Vendor: Joules

Joules Folly Blue Cotton Tapered Drum Shade 40cm
Bring personality and charm to your lighting with the Folly Easy-Fit Lamp Shade. Crafted from 100% cotton, this pleated shade comes in a variety of artful prints, from bold to delicate patterns that are designed to add texture, colour, and character to any room. The...

£65.00

~~£65.00~~
£65.00

Unit price

per
Vendor: Joules

Joules Folly Yellow Cotton Tapered Drum Shade 40cm
Bring personality and charm to your lighting with the Folly Easy-Fit Lamp Shade. Crafted from 100% cotton, this pleated shade comes in a variety of artful prints, from bold to delicate patterns that are designed to add texture, colour, and character to any room. The...

£65.00

~~£65.00~~
£65.00

Unit price

per
Vendor: Joules

Joules Folly Multi Coloured Floral Tapered Drum Shade 40cm
ring personality and charm to your lighting with the Folly Easy-Fit Lamp Shade. Crafted from 100% cotton, this pleated shade comes in a variety of artful prints, from bold to delicate patterns that are designed to add texture, colour, and character to any room....

£65.00

~~£65.00~~
£65.00

Unit price

per
Vendor: Joules

Joules Folly Multi Coloured Ikat Tapered Drum Shade 40cm
ring personality and charm to your lighting with the Folly Easy-Fit Lamp Shade. Crafted from 100% cotton, this pleated shade comes in a variety of artful prints, from bold to delicate patterns that are designed to add texture, colour, and character to any room....

£65.00

~~£65.00~~
£65.00

Unit price

per
Vendor: Joules

Joules Apsley Rechargeable Table Lamp Matt Antique Brass With Green Shade LED
With a print that immediately draws attention, the Apsley lamp is a bold and beautiful interior choice. Its re-chargeable LED design means it is wire-free offering you the opportunity to quite literally light up any space in the home, giving you full creative freedom....

£54.00

~~£60.00~~
£54.00

Unit price

per
Vendor: Joules

Joules Apsley Rechargeable Table Lamp Matt Antique Brass With Multi Coloured Shade LED
With a print that immediately draws attention, the Apsley lamp is a bold and beautiful interior choice. Its re-chargeable LED design means it is wire-free offering you the opportunity to quite literally light up any space in the home, giving you full creative freedom....

£54.00

~~£60.00~~
£54.00

Unit price

per
Vendor: Joules

Joules Apsley Rechargeable Table Lamp Matt Antique Brass With Blue Shade LED
With a print that immediately draws attention, the Apsley lamp is a bold and beautiful interior choice. Its re-chargeable LED design means it is wire-free offering you the opportunity to quite literally light up any space in the home, giving you full creative freedom....

£54.00

~~£60.00~~
£54.00

Unit price

per
Vendor: Joules

Joules Apsley Rechargeable LED Wall Light Trellis Floral Blue
With a print that immediately draws attention, the Apsley wall lamp is a bold and beautiful interior choice. Fully re-chargeable and cordless, it offers you the opportunity to quite literally light up any space in the home, giving you full creative freedom. The wall...

£54.00

~~£60.00~~
£54.00

Unit price

per
Vendor: Joules

Joules Apsley Rechargeable Wall Light Matt Antique Brass With Shade LED
With a print that immediately draws attention, the Apsley wall lamp is a bold and beautiful interior choice. Fully re-chargeable and cordless, it offers you the opportunity to quite literally light up any space in the home, giving you full creative freedom. The wall...

£54.00

~~£60.00~~
£54.00

Unit price

per
Vendor: Joules

Joules Apsley Rechargeable Wall Light Pheasant Print Green Shade
With a print that immediately draws attention, the Apsley wall lamp is a bold and beautiful interior choice. Fully re-chargeable and cordless, it offers you the opportunity to quite literally light up any space in the home, giving you full creative freedom. The wall...

£54.00

~~£60.00~~
£54.00

Unit price

per
Vendor: English Heritage

Wrest Park Outdoor Wall Light Matt Black/Gold and Glass IP44
Pre Order Stock due 20.07.2026 Part of the English Heritage lighting collection, inspired by the historic architecture of Wrest Park, this outdoor wall lantern reflects the formal symmetry and classical detailing found throughout the estate. Finished in a timeless antiqued black, the traditional lantern...

£80.75

~~£95.00~~
£80.75

Unit price

per
Vendor: English Heritage

Audley End Outdoor Wall Light Matt Black/Gold and Glass IP44
Part of the English Heritage lighting collection, inspired by the historic English country house Audley End, this outdoor wall light draws on the refined architectural details found throughout the estate. The arched silhouette and classic antiqued black finish echo traditional stonework and period doorways,...

£63.75

~~£75.00~~
£63.75

Unit price

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Vendor: English Heritage

Audley End Outdoor Wall Light Matt Black/Gold and Glass IP44
Part of the English Heritage lighting collection, inspired by the historic English country house Audley End, this outdoor wall lantern reflects the timeless elegance of its grand façades and formal gardens. Finished in a classic antiqued black, the traditional lantern silhouette features clear panels...

£38.25

~~£45.00~~
£38.25

Unit price

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Vendor: English Heritage

Audley End Stables Outdoor Wall Light Matt Black/Gold and Glass IP44
Pre Order Stock due 20.07.2026 Part of the English Heritage lighting collection, inspired by the historic stables at Audley End House, this outdoor wall light reflects the practical elegance and craftsmanship found within the estate’s working buildings. Finished in classic black, the curved arm...

£55.25

~~£65.00~~
£55.25

Unit price

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Vendor: English Heritage

Audley End Outdoor Pendant Matt Black/Gold and Glass IP44
Pre Order Stock due 20.07.2026 Part of the English Heritage lighting collection, inspired by the historic English country house Audley End, this outdoor chain lantern reflects the elegance of traditional entranceways and covered walkways found across the estate. The classic lantern form, finished in...

£42.50

~~£50.00~~
£42.50

Unit price

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Vendor: Laura Ashley

Laura Ashley Vienna 3 Light Flush Crystal and Antique Brass
The glamorous Laura Ashley 3 light Vienna ceiling light features bevelled glass ‘coffin crystal’ rods with a glittering fountain of square-cut faceted glass droplets that fall to a central point, all suspended from a circular frame in Antique Brass. Bulb not included; takes 3...

£198.00

~~£220.00~~
£198.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Southwell 5 Light Pendant Antique Brass
Create an enchanting focal point with the Southwell 5 arm chandelier from Laura Ashley. Its antique brass finish exudes character while the double-layered white and clear glass shades lend a delicate, airy touch. Designed to illuminate living and dining rooms in style, this pendant...

£265.50

~~£295.00~~
£265.50

Unit price

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Vendor: Laura Ashley

Laura Ashley Larkfield Table Lamp Antique Gold With Shade
Illuminate your spaces with timeless elegance. The Larkfield bow table lamp from Laura Ashley boasts a lustrous gold colour base that anchors the lamp with a touch of glam. Its scalloped natural shade softly diffuses the light, creating a warm ambient glow that's perfect...

£72.00

~~£80.00~~
£72.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Larkfield Wall Light Antique Gold With Shade
Illuminate your spaces with timeless elegance. The Larkfield bow wall light from Laura Ashley boasts a lustrous gold colour base that anchors the lamp with a touch of glam. Its scalloped natural shade softly diffuses the light, creating a warm ambient glow that's perfect...

£63.00

~~£70.00~~
£63.00

Unit price

per
Vendor: Laura Ashley

Laura Ashley Holwell 2 Light Pendant Antique Bronze With Shade
Fusing timeless elegance with modern functionality, this Laura Ashley 2-light pendant ceiling light casts a warm, ambient glow. Crafted with an antique bronze finish, its vintage-inspired design seamlessly complements traditional and contemporary decor alike. The natural linen shade emits a soft, diffused illumination that...

£134.10

~~£149.00~~
£134.10

Unit price

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Vendor: Laura Ashley

Laura Ashley Holwell Floor Lamp Antique Bronze With Shade
Pre order stock due 27th July Infuse any living space with warmth and timeless British style. The Laura Ashley Holwell floor lamp, with its antique bronze finish and natural linen shade, casts a soft, ambient glow that instantly evokes a cosy, welcoming atmosphere. This...

£202.50

~~£225.00~~
£202.50

Unit price

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Vendor: Laura Ashley

Laura Ashley Holwell Table Lamp Antique Bronze With Shade
This Laura Ashley table lamp is the epitome of understated elegance. Its antique bronze finish exudes a vintage, yet modern appeal that effortlessly complements the natural linen shade. Imagine the soft, warm glow it casts over your bedside table or console, instantly enveloping you...

£89.10

~~£99.00~~
£89.10

Unit price

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Vendor: Laura Ashley

Laura Ashley Cordwell Floor Lamp Matt Antique Brass With Shade
Pre Order stock due 15.07.2026 This graceful Laura Ashley floor lamp brings timeless sophistication to any living space. The antique brass finish catches light beautifully, while the natural linen shade features delicate scalloped edges that cast enchanting patterns when illuminated. Standing tall and refined,...

£126.00

~~£140.00~~
£126.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Porcelain Pendant Cream and Antique Brass
Soft light filters beautifully through the patterned porcelain shade of this Laura Ashley pendant ceiling light, casting delicate shadows that dance across your room. The cream-coloured pendant ceiling light brings a touch of understated elegance to any space, whether it's brightening up your reading...

£58.50

~~£65.00~~
£58.50

Unit price

per
Vendor: Laura Ashley

Laura Ashley Porcelain Square Pendant Cream and Antique Brass
This graceful pendant ceiling light from Laura Ashley brings a touch of understated sophistication to any room. The clean lines of its square porcelain shade create an elegant silhouette, while the warm cream finish casts a gentle, welcoming glow. Whether suspended above your dining...

£63.00

~~£70.00~~
£63.00

Unit price

per
Vendor: Laura Ashley

Laura Ashley Denwick Table Lamp Matt Antique Brass and Red Shade
A timelessly elegant Laura Ashley lamp with a fresh, modern twist. The antique brass finish evokes vintage flair, while the bold claret red shade casts rich, warm tones - transforming living rooms, hallways, and bedrooms with vibrant style. This chic Laura Ashley table lamp...

£81.00

~~£90.00~~
£81.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Denwick Table Lamp Matt Antique Brass and Green Shade
A timelessly elegant Laura Ashley lamp with a fresh, modern twist. The antique brass finish evokes vintage flair, while the bold claret red shade casts rich, warm tones - transforming living rooms, hallways, and bedrooms with vibrant style. This chic Laura Ashley table lamp...

£81.00

~~£90.00~~
£81.00

Unit price

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Vendor: Bluebellgray

Bluebellgray Cherry Blossom Pink Bedding
Our Cherry Blossom design was originally painted in Japan, inspired by the romance of springtime and the fleeting beauty of blossom season. Soft blooms unfurl across crisp cotton percale, their delicate forms complemented by a neutral yellow watercolour stripe on the reverse for a...

From £59.50

~~£70.00~~
From £59.50

Unit price

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Vendor: Bluebellgray

Bluebellgray Sunday Stripe Blue Bedding
An artistic twist on a timeless classic, the Sunday Stripe duvet set is hand painted in tonal shades of soft, watery blue. The painterly stripes have a relaxed, fluid feel – a fresh, artistic take on the classic pyjama stripe, perfect for capturing the...

From £59.50

~~£70.00~~
From £59.50

Unit price

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Vendor: Bluebellgray

Bluebellgray Sunday Stripe Blue Mf 45x45cm Cushion
Hand painted in tonal shades of soft, watery blue, the Sunday stripe cushion is an artistic twist on a timeless classic. Relaxed painterly stripes flow across the cushion face, printed onto cotton duck with a textured slub. A joyful striped ruffle edge in tonal...

£36.00

~~£40.00~~
£36.00

Unit price

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Vendor: Bluebellgray

Bluebellgray Woodbridge Spring Bedding
The Woodbridge bedding is alive with the spirit of the garden, hand-painted in a delicate botanical style that celebrates wildflowers in bloom. The front has an airy, placement-style design with a soft, natural feel, while the reverse is a full-coverage celebration of wildflowers in...

From £59.50

~~£70.00~~
From £59.50

Unit price

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Vendor: Bluebellgray

Bluebellgray Highland Check Teal Pink 130x170cm Throw
Wrap yourself in warmth with the Highland Throw. Made from a soft wool blend, it’s light, fluffy, and beautifully cosy - perfect for the colder evenings or slow weekends. The oversized, colourful check is woven from blended yarns, creating gentle blended colours and texture....

£72.25

~~£85.00~~
£72.25

Unit price

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Vendor: Bluebellgray

Bluebellgray Highland Check Sea Blue 130x170cm Throw
Wrap yourself in warmth with the Highland Throw. Made from a soft wool blend, it’s light, fluffy, and beautifully cosy - perfect for the colder evenings or slow weekends. The oversized, colourful check is woven from blended yarns, creating gentle blended colours and texture....

£72.25

~~£85.00~~
£72.25

Unit price

per
Vendor: Dar Lighting

Omer Table Lamp Matt Taupe and Antique Brass With Shade
The Omer Table Lamp brings cottage-core charm and timeless country style to interiors. Its resin base is hand finished to mimic natural raffia in a honeyed straw tone, adding warmth and texture. Paired with a gathered pale honeyed gingham shade with frilled edge and...

£66.67

~~£80.00~~
£66.67

Unit price

per
Vendor: Dar Lighting

Omer Table Lamp Matt Green and Antique Brass With Shade
The Omer Table Lamp brings cottage-core charm and timeless country style to interiors. Its resin base is hand finished to mimic natural raffia in a soft green, adding warmth and texture. Paired with a gathered pale green gingham shade with frilled edge and bow...

£66.67

~~£80.00~~
£66.67

Unit price

per
Vendor: Laura Ashley

Laura Ashley Hasfield 5 Light Satin Bronze With Shade
Bring timeless sophistication to your living space with this stunning Laura Ashley pendant ceiling light. The Hasfield's five-light arrangement creates a dramatic focal point, while its antique bronze finish adds a touch of vintage charm that never goes out of style. Natural rattan shades...

£157.50

~~£175.00~~
£157.50

Unit price

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Vendor: Laura Ashley

Laura Ashley Sorrento 3 Light Semi-Flush Matt Antique Brass With Natural Shade
Pre Order stock due 20.07.2026 This chic Laura Ashley Sorrento Semi Flush Ceiling Light features three lights encased in a single contemporary drum shade with a metallic inner. This lamp will add a sophisticated atmosphere to your dining or living area or bedroom.The Sorrento...

£126.00

~~£140.00~~
£126.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Sorrento 3 Light Shadelier Matt Antique Brass With Natural Shade
This chic Laura Ashley Sorrento Ceiling Light features three lights encased in a single contemporary drum shade with a metallic inner. This lamp will add a sophisticated atmosphere to your dining or living area or bedroom.The Sorrento comes complete with a Natural Linen Drum...

£170.10

~~£189.00~~
£170.10

Unit price

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Vendor: Laura Ashley

Laura Ashley Sorrento 6 Light Shadelier Matt Antique Brass With Natural Shade
This chic Laura Ashley Sorrento Ceiling Light features six lights encased in a single contemporary drum shade with a metallic inner. This lamp will add a sophisticated atmosphere to your dining or living area or bedroom.The Sorrento comes complete with a Natural Linen Drum...

£216.00

~~£240.00~~
£216.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Sorrento Floor Lamp 3 Light Matt Antique Brass
This chic Laura Ashley Sorrento Floor Lamp features three lights encased in a single contemporary drum shade with a metallic inner. This lamp will add a sophisticated atmosphere to your dining or living area or bedroom.The Sorrento comes complete with a Natural Linen Drum...

£202.50

~~£225.00~~
£202.50

Unit price

per

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RETURNS

Returns and Refunds

Non returnable products as follows...

All David Hunt Lighting and The Light Shade Studio products are bespoke made to order.

Hudson Valley Lighting, and Metallux, Noral Lighting

Laura Ashley Paint.

Laura Ashley Cut Fabric per metre

Laura Ashley Made to Measure Curtains and Blinds

Most of these items are made to order just for you, bespoke, customised, we therefore do not accept returns on these products.

Items ordered from Metallux, Masiero, Noral are Made To Order and no returns.

Metallux, Ebb and Flow, Masiero and Hudson Valley Lighting Group {Hudson, Troy, Mitzi and Corbett Lighting} are a special order brought in per order with extra UK customs fees and import duties these goods we do not accept returns on, so please ensure you order exactly as required.

Made to measure items curtains and blinds, or on either unsealed pots of paint including sample pots, unless there is a manufacturing defect or the goods are not as ordered.are considered a special order therefore no returns are accepted on these products.

Cut Length Fabric and Trimmings

We do not accept returns on fabric or Wallpaper cut to length as these are bespoke products and can not be resold. We advise all customers to use our fabric sample service as images can vary according to monitor quality.

All cut to length fabric and custom made curtains are checked thoroughly before dispatch for faults. If there is a fault with the product, a like for like replacement will be sent from the manufacturer and the returned goods will be sent for investigation. The fabric also includes Oilcloth which is also cut to order.

Everything Else....

Laura Ashley Furniture Returns..

Only items that have not been built / constructed will be considered for returns. These items are delivered by a two man delivery service and pre checked at the warehouse before dispatch to reduce any damaged items being delivered.

Please do not arrange delivery of furniture to be redirected to a parcleshop, as parcel shops will not acept furniture parcels and will incur a charge that the customer will be responsible

All items being returned must be pre-arranged, and either organised to be returned by the purchaser, or to our discreation we are happy to arrange this on your behalf (for a 20% of the cost of the product charge to cover collection costs - min. £30), and items MUST be in their ORIGINAL PACKAGING and in a re-saleable condition. Returns can be arranged Monday - Friday 9am - 5pm. In the unexpected event should a collection fail to happen by the logistics company then The Light Company will not be held responsable for this.

What is your returns policy?

We want you to be happy with your purchase. If for any reason you’re not totally satisfied you can return your goods within 30 days of delivery for an exchange or a refund, excluding the cost of the original delivery. You must inform us of your intent to return within 14 days of receiving the goods. After this 14 day period you will have another 16 days to return the product. You will be responsible for the cost of returning the item

Please ensure that you are ordering precisely what you require to avoid any unnecessary expense at a later date. If the goods ordered are not what you receive then please advise us by email on the day of delivery.

Returns are on condition that the products are returned in their original packaging, in perfect condition and have not been installed. They must also be in their original inner and outer packaging. Note that this policy does not apply to items that are:

Made to order Customised Cut Length Fabric and Trimmings Special order items Goods that are sealed or shrink wrapped and that have been removed can only be returned if they are defective and previously agreed by email. No refund will be given on unsealed pots of paint including sample pots unless there is a manufacturing defect or the goods are not as ordered

Prior to installing goods, it is very important that you check the instructions and any parts list to ensure that you have all the relevant parts and that you can fit the product in strict accordance with the manufacturer's instructions. We cannot refund products that have been wrongly fitted or be responsible for any consequences of mis-fitting our products. We strongly recommend that you employ only qualified and experienced electricians to install our lighting and carpenters for furniture.

What happens if my order is damaged on arrival? In the rare event that your order arrives in a damaged condition please contact us by email at showroom@thelightcompany.co.uk within 48 hours of it being delivered to you. We also ask that you email us photos of the damage and the packaging.

Note that if the steps above are not taken then we will not be able to investigate the issue.

Once The Light Company has received the returned item we will inspect and then a repair or replacement will be arranged where possible.

Failure to notify us within 48 hours of a damaged product could mean we have to charge for a replacement.

Faulty on arrival? Faults are where the product is not fit for its intended purpose (if your item is damaged on delivery, please refer to the damaged section)

Should your product be found to be faulty please email us at showroom@thelightcompany.co.uk with a description of the fault and some photos. Please note that without these details we will not be able to investigate the issue.

Some items that are considered faulty may need to be returned to us first before replacements are issued, we will advise if this is necessary.

The Light Company, City Lighting Ltd will not cover the installation costs of a faulty product.

Returning the items....

We accept unused, unfitted boxed returns for a refund or an exchange providing we are notified in writing within 14 working days of receiving the goods either in writing via email or by completing the online return products cancellation form.

Please note we will not accept goods back for a refund or an exchange if we are notified in writing after 14 days of receiving the goods. A telephone call is not sufficient.

You must take care of the goods whilst in your possession. A receipt or proof of purchase is needed for all returns and refunds Please note all unwanted goods are to be returned at the customer cost.

The Light Company will only accept returns that are in their original internal and external packaging, in a re-sellable condition. Please return your item with care, to ensure the product reaches us without damage. The Light Company reserves the right to refuse a refund if the product is not returned in a fully re-sellable condition. Boxes/Cartons must not be written on or defaced in any way.

Please apply your courier label to the external box with clear sellotape – do not write on the box. Do not use brown sellotape to re-seal boxes.

The Light Company will not issue refunds for items lost or stolen in transit back to our warehouse. For this reason we advise using a trackable courier service.

Step by step procedure for returning unwanted goods

The below information is required:

Name on invoice Order reference Address Email address Contact number Date of purchase Date received the goods Number of items wanting to return Item code, item name and quantity Reason for returning the goods Are the goods unfitted, unused, in original packaging and in a re-saleable condition? If would like an exchange or a full refund? Additional information

Email to showroom@thelightcompany.co.uk

Please then await a reply from the sales team. The sales team will reply to all return products requests within 48 hours.

Please note if you are given authorization from the sales team to return unwanted goods all goods need to be sent back to us in the condition they were delivered. This means all items must be parceled in an outer box and well packaged with additional packaging to reduce risk of damage upon return. We cannot be held responsible for any damages upon return if goods are not adequately packaged. If goods are returned in just the item box and no outer box the goods will not be accepted by our warehouse staff and therefore be returned back to you. Please put inside the box a copy of the invoice given or a note explaining why you are returning the goods with your name and address on the note and that authorization has been given.

Please note unwanted goods will not be accepted back for a refund or an exchange until authorization has been given from the sales team.

The address of which all returns are to be sent is:

City Lighting, 4 Cradock St, Swansea SA1 3EN

Once we receive the goods we will inspect the goods. Providing the goods are:

Unfitted, unused and in a re-saleable condition Returned in original product item box with no damages or defacing of the product item box including stickers and writing and all parts of the goods received in the condition that you received them in.

We will offer an exchange or refund. Refunds are within 14 days via the payment method you purchased the items with. If you require an exchange outbound delivery charges may apply. Goods that are not in the product item box are classed as un-resaleable and only an exchange will be offered.

Faulty Goods once fitted

Most goods have a manufacturing guarantee of 1 year some items are longer depending on the manufacturer and product. Please note the finish of outdoor lights is guaranteed for one year except within five miles of the coastline. Manufacturing faults sent back within 6 months of purchase customer is entitled to a postage refund however you will need to send a proof of postage receipt. Faults outside 6 months the return postage is at the consumer's cost. A receipt or proof of purchase is needed for all returns and refunds. If goods are delivered to another address after the delivery address we shall not be held responsible for any breakages, defects or claims that either arise or can be reasonably assured to have risen during onward transit.

Step by step procedure for reporting faulty goods

Report the fault of the goods in writing. A telephone call is not sufficient.

the below information is required:

Name on invoice Order reference Address Email address Contact number Date of purchase Number of faulty items Faulty Items

The sales team will reply to all faulty products advice within 48 hours. Once the sales team h.ave assessed the information given to us the sales team will determine the best way to resolve the fault. If faulty the consumer has the option, receive a spare part, replacement of the goods, refund for the price of the goods or option of an exchange.

Returns ordered on bulk trade quotations are subject to a 25% restocking charge

DELIVERY

Delivery to another address

We no longer deliver to an address if it is not the cardholders address. Orders that have been placed with a different shipping address to the registered cardholder address will be cancelled and refunded

. Courier Service UK Mainland

Most Orders Shipped within 3 to 5 days, not inc Made to Order items. Order value under £100.00 = £6.95 Order value over £100.00 = FREE Laura Ashley Lighting orders over £150 will be upgraded to Next Working Day delivery We will normally deliver your Mainland UK order within 3 to 7 working days.

David Hunt Lighting it is made to order and will take 3 to 4 weeks at busy periods.

Bespoke shades made to order will take approx. 2 yo 3 weeks for delivery.

From the Anvil are also bespoke made to order and take 2 to 3 weeks for delivery

Hudson Lighting are Special orders that can take a few weeks for delivery these goods cannot be returned. Current delivery is 3 weeks.

Laura Ashley made to measure blinds are currently 3 to 4 weeks for delivery

Cut Length fabric current delivery times are 5 to 7 days

Laura Ashley mirrors are delivered with ArrwXl and will take 3 to 5 days with a 2 man delivery service.

Deliveries to UK non mainland and Republic of Ireland will be delivered on a two day courier service.

If items not in stock at the showroom the goods will be ordered from our suppliers and delivered to you direct within 3 to 7 working days, unless specifically detailed above.

We will also use Royal Mail or Fedex where applicable and your order will be updated with delivery reference details. Please note some items may be delivered on a pallet and some are sent out as whole items and you will then need to ensure they can fit in the space required, for instance the Orb 8 light. Other items may require some assembly on site, please ask us for any specific product information.

Courier UK Non Mainland & Republic of Ireland

UK non-mainland includes the Scottish Highlands, Northern Ireland, Isles of Scilly, Orkney Islands, Inner Hebrides, Outer Hebrides, Isle of Man, Isle of Wight, Republic of Ireland (Southern Ireland), Channel Islands and Guernsey. These areas are only available on a two working day service.

All order values = £12.99 per order

Courier Saturday Before 1 pm - UK Mainland Only

We no longer offer a Saturday service

The Light Company Delivery Notice

The Light Company will email you when your order has been dispatched and provide an expected delivery date and delivery service that will be used.

If your order is being sent directly from the manufacturer every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.

Time for delivery shall not be of the essence. The goods may be delivered by the Supplier in advance of the quoted delivery date.

We advise you book a qualified electrician to fit the lights once the goods have been received and not prior to this. We cannot be held responsible for any charges from electricians if goods arrive later than expected.

We require a signature for all deliveries therefore customers will need to ensure someone is present at the delivery address on the agreed delivery day, We will send confirmation of delivery the day before delivery and Parcelforce will send a time slot confirmation on the morning of delivery providing mobile number is present on your order. We hope this helps plan your working days and means no waiting in all day for deliveries.

Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in a good condition please advise us as soon as possible.

If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as 'Unchecked' and then check your goods as soon as possible. Please report any unwanted items (unused and in original packaging) as soon as possible. We therefore advise all items are checked after receiving delivery.

Claims for damages and or shortages have to be made within 48 hours of receipt of your delivery. Claims for damages and or shortages made after 48 hours of your delivery arriving will be refused. Time and date of delivery is recorded with our carriers. You must keep all the packaging from your delivery in a secure dry environment in case you need to return any part of your order to us.