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Lighting & Homeware Sale 2026

Lighting & Homeware Sale 2026: Up to 50% Off

Start 2026 on a bright note with The Light Company. We have slashed prices on our bestselling lights, lamps, shades, homeware and accessories.

Whether you need a statement piece to refresh your décor or a cosy lamp for those long winter evenings, you can now shop premium brands with up to 50% off.

Don't wait—refresh your home for the year ahead. Shop the 2026 Sale now while stocks last.

Vendor: Laura Ashley

Laura Ashley Vienna 3 Light Semi-Flush Polished Chrome and Crystal
The glamorous Laura Ashley Vienna Uplighter Flush Ceiling Light is perfect for low ceilings with its sleek, low profile design. Featuring sparkling glass crystals and a polished chrome finish, this stunning uplighter casts a soft, ambient glow that envelops your living room or bedroom...

£202.50

~~£225.00~~
£202.50

Unit price

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Vendor: Laura Ashley

Laura Ashley Whitham Pendant Polished Nickel and Ribbed Glass
Elevate your lighting with the Laura Ashley Whitham 1 Light Pendant. This stunning pendant features a polished nickel finish and a clear ribbed glass shade, creating a warm, inviting glow—perfect for the living room, bedroom, or kitchen. With its adjustable height, you can customise...

£70.00

~~£77.78~~
£70.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Whitham 3 Light Cluster Pendant Polished Nickel and Ribbed Glass
Elevate your lighting with the classic and timeless Laura Ashley Whitham 3 Light Cluster Pendant. This eye-catching ceiling light features three polished nickel lamp holders suspending ribbed glass shades that cast a soft, ambient glow. The warm metallic finish beautifully complements Laura Ashley's signature...

£162.00

~~£180.00~~
£162.00

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Vendor: Laura Ashley

Laura Ashley Wellham 5 Light Armed Pendant Polished Nickel and Ribbed Glass
The Laura Ashley Wellham Five-Armed Ceiling Light is a beautifully crafted chandelier, making a grand statement in any room. Add a touch of sophisticated luxury to your living spaces or bedrooms with this stunning piece, featuring exquisitely cut glass shades and a polished nickel...

£157.50

~~£175.00~~
£157.50

Unit price

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Vendor: Laura Ashley

Laura Ashley Whitham Wall Light Antique Brass and Ribbed Glass
The Laura Ashley Whitham Wall Light features a fluted solid glass shade, and an antique brass finish. Perfect for a retro style of decor in a hallway or the dining room.Bulb not included; takes 1 x 25W max SES CNDLDimmable when paired with suitable...

£58.50

~~£65.00~~
£58.50

Unit price

per
Vendor: Laura Ashley

Laura Ashley Theodore Pendant Antique Brass and Ribbed Glass
This timeless ceiling light in white glass fluted glass and Antique brass will suit any room in the house. The Theodore pendant light is height adjustable upon installation and is supported by a twisted cord suspended from a detailed ceiling rose. This ceiling light...

£54.00

~~£60.00~~
£54.00

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Vendor: Laura Ashley

Laura Ashley Sorrento 6 Light Matt Black Natural Shade
This chic Laura Ashley Sorrento Ceiling Light features six lights encased in a single contemporary drum shade in a natural slubbed linen with a metallic silver inner. The six light ceiling pendant comes in a painted black finish, adding a sophisticated atmosphere to your...

£216.00

~~£240.00~~
£216.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Sorrento Wall Light Matt Black Natural Shade
This chic Laura Ashley Sorrento Wall Light features two lights encased in a single contemporary drum shade in a natural slubbed linen with a metallic silver inner. The two light wall light comes in a painted black finish, adding a sophisticated atmosphere to your...

£76.50

~~£85.00~~
£76.50

Unit price

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Vendor: Laura Ashley

Laura Ashley Sorrento 3 Light Semi-Flush Antique Brass and Ivory Shade
This chic Laura Ashley Sorrento Semi Flush Ceiling Light features three lights encased in a single contemporary drum shade in a smooth ivory faux silk with a metallic inner. The three-light ceiling pendant comes in a painted antique brass finish, adding a sophisticated atmosphere...

£126.00

~~£140.00~~
£126.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Rufus Grande Pendant Industrial Nickel
From Laura Ashley, the Rufus grand pendant will look superb in your kitchen or dining room, suspended over a table, or indeed above a desk in your home office area. This is a large, quality pendant with an oversized cone shade of spun metal...

£85.50

~~£95.00~~
£85.50

Unit price

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Vendor: Laura Ashley

Laura Ashley Rufus 3lt Plate Spotlight Industrial Nickel
From Laura Ashley, the Rufus triple bar spotlight has a superior pewter finish that will look superb in your kitchen or dining room, with the lights angled precisely at your main work surface areas. This is a quality spotlight fitting with three cone shaded...

£99.00

~~£110.00~~
£99.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Rhosill 3 Semi Flush Light Glass and Aged Pewter
The Rhosill Semi Flush light Laura Ashley features stunning facetted glass crystals with a gorgeous pewter metal accents. Semi flush fittings are suitable for low ceilings and small rooms, plus they have a neat finish with no visible cables. This statement ceiling light would...

£252.00

~~£280.00~~
£252.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Rhosill 4 Light Pendant Glass and Aged Pewter
The Rhosill Chandelier by Laura Ashley features stunning facetted glass crystals with a gorgeous pewter metal accents. This statement ceiling light would complement any room.Height is adjustable at the point of installation (60-130cm).Bulb not included; takes 4 x 33W max G9Dimmable when paired with...

£359.10

~~£399.00~~
£359.10

Unit price

per
Vendor: Laura Ashley

Laura Ashley Willow 3lt Semi Flush Satin Pewter
Pre order stock due 20.07.2026 Painted pewter with a satin finish, the Willow semi-flush ceiling light from iconic brand Laura Ashley is bright and pretty. This ceiling fitting has a matching finish ceiling rose and stem plus a discreet clear cable included. Semi flush...

£216.00

~~£240.00~~
£216.00

Unit price

per
Vendor: Laura Ashley

Laura Ashley Willow 3 Light Chandelier Satin Pewter
What’s not to like about this gorgeous willow chandelier dripping with long crystal raindrops? Painted in pewter with a satin finish, the Willow pendant ceiling light from Laura Ashley is bright and pretty. This ceiling pendant fitting has a matching finish ceiling rose and...

£315.00

~~£350.00~~
£315.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Ockley Wall Light Antique Brass Champagne Glass
Ockley from Laura Ashley is a contemporary version of this mid-century shape. With a champagne glass bottle form and antique brass metalwork, this simple yet sophisticated single-wall light, suspended from a straight stem will fit effortlessly into your kitchen, dining room or hall.Bulb not...

£76.50

~~£85.00~~
£76.50

Unit price

per
Vendor: Laura Ashley

Laura Ashley Ockley Touch Table Lamp Antique Bass Champagne Glass
The Ockley Table Lamp by Laura Ashley features a touch on/off antique brass plinth beneath a champagne glass vase. With a 3 stage touch switch function, simply touch once to turn on and again to dim and then to turn of. Paired with a...

£126.00

~~£140.00~~
£126.00

Unit price

per
Vendor: Laura Ashley

Laura Ashley Marlowe Wall Light Polished Nickel With Shade
The Marlowe adjustable swing arm wall light from Laura Ashley is pefect for any spot. Free-standing, and with a double-jointed ‘elbow’ arm to swing with ease into your preferred reading position, it illuminates corners beautifully as well as the pages of your book. With...

£49.50

~~£55.00~~
£49.50

Unit price

per
Vendor: Laura Ashley

Laura Ashley Hemsley 2 Light Wall Light Matt Antique Brass With Shade
The Hemsley 2 Arm Wall light by Laura Ashley will make a classic yet stylish statement in your home. This lamp is the perfect addition to any room with a matt antique brass finish and luxe cream silk pleated shades. The Hemsley comes complete...

£108.00

~~£120.00~~
£108.00

Unit price

per
Vendor: Laura Ashley

Laura Ashley Hemsley 3 Light Chandelier Matt Antique Brass With Shade
Chic and classic, this beautiful Laura Ashley Hemsley 3 Light features three arms, all encased in classic pleated silk shades.The Hemsley comes complete with a Ivory 100% Silk Tapered drum shade.Height is adjustable at the point of installation (45.5-140cm).Bulb not included; takes 3 x...

£171.00

~~£190.00~~
£171.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Harrington Mirror Antique Brass 60 x 60cm
Introducing the Harrington Mirror by Laura Ashley - a timeless reflection of elegance and sophistication. With a sleek 60cm diameter and a captivating antique Brass finish, this mirror effortlessly complements any space, adding a touch of luxury to your home. Discover the perfect balance...

£157.50

~~£175.00~~
£157.50

Unit price

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Vendor: Laura Ashley

Laura Ashley Harrington Mirror Matt Black 60 x 60cm
Introducing the Harrington Mirror by Laura Ashley - a timeless reflection of elegance and sophistication. With a sleek 60cm diameter and a captivating matt black finish, this mirror effortlessly complements any space, adding a touch of luxury to your home. Discover the perfect balance...

£157.50

~~£175.00~~
£157.50

Unit price

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Vendor: Laura Ashley

Laura Ashley Halton Floor Lamp Distressed Gold Leaf With Shade
Handcrafted in gold leaf and paired with a cream shade featuring a gold reflective inner lining, this floor lamp is truly a statement piece. Its elegant design adds a touch of style to any room.The Halton comes complete with a Cream Cotton Mix Tapered...

£225.00

~~£250.00~~
£225.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Fernhurst Wall Light Antique Brass
Designed for Laura Ashley part of the Fernhurst Collection. A simple way to transform a room into a space that oozes glamour and opulence, this stunning Fernhurst wall light is a beautiful addition to the home. Reminiscent of the roaring 1920s Art Deco style,...

£99.00

~~£110.00~~
£99.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Fernhurst Semi Flush 3 Light Antique Brass
Designed for Laura Ashley this is part of the Fetnhurst collection Featuring a circular crystal rod design, this Fernhurst emi flush light oozes Art Deco style. Wonderfully opulent it offers an easy way to update your interior. Enjoy the way light bounces off the...

£225.00

~~£250.00~~
£225.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Fernhurst Antique Brass 3 Light Flush
Designed for Laura Ashley this is part of the Fernhurst collection This fitting is completely flush and new to the range for 2024 Featuring a circular crystal rod design, this Fernhurst flush light oozes Art Deco style. Wonderfully opulent it offers an easy way...

£189.00

~~£210.00~~
£189.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Farnworth Table Lamp Matt Green With Shade
The Farnworth Table Lamp by Laura Ashley features a green based paired with an off white pleated fabric lampshade that creates a warm glow of light, so you can set up the perfect ambience in your space. The Farnworth comes complete with a Green...

£72.00

~~£80.00~~
£72.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Dearham Floor Lamp Antique Brass With Shade
Illuminate your living room with vintage-inspired elegance. Laura Ashley's Dearham floor lamp is a stylish light source that combines old-world charm with modern adjustability. The white lampshade contrasts beautifully against sage green trim for an eye-catching look, while an antique brass finish exudes timelessness....

£126.00

~~£140.00~~
£126.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Cordwell Table Lamp Matt Green With Shade
The Cordwell Scallop Table Lamp by Laura Ashley will create an on-trend statement in your home. This striking table lamp features a scalloped shade with a contrast trim. The Cordwell comes complete with a Natural Linen Coolie shade.Bulb not included; takes 1 x 40W...

£90.00

~~£100.00~~
£90.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Cordwell Table Lamp Matt White With Shade
The Cordwell Scallop Table Lamp by Laura Ashley will create an on-trend statement in your home. This striking table lamp features a scalloped shade with a contrast trim.The Cordwell comes complete with a Natural Linen Coolie shade.Bulb not included; takes 1 x 40W max...

£90.00

~~£100.00~~
£90.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Cordwell Easy Fit Pendant Natural
The Cordwell Scallop Easyfit by Laura Ashley will create an on-trend statement in your home. This striking ceiling light features a scalloped shade that will fit perfectly on your exsisting fitting.Bulb not included; takes 1 x 60W max to fit E27 (non elec) +...

£40.50

~~£45.00~~
£40.50

Unit price

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Vendor: Laura Ashley

Laura Ashley Fernhurst 4 Light Semi-Flush Crystal and Antique Brass
Enjoy the way light bounces off the crystal of the Fernhurst semi-flush pendant light from Laura Ashley, which simply oozes Art Deco style. Wonderfully opulent, with a facited crystals and a classic antique brass. Semi flush fittings are popular as they sit closer to...

£328.50

~~£365.00~~
£328.50

Unit price

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Vendor: Laura Ashley

Laura Ashley Callaghan 3 Light Flush Antique Brass and Glass
The Callaghan 3 Light Flush by Laura Ashley features a fluted solid glass shade and an Antique brass finish. This Ceiling light is perfect for a retro industrial style in a hallway or dining room. Bulb not included; takes 3 x 25W max SES...

£130.50

~~£145.00~~
£130.50

Unit price

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Vendor: Laura Ashley

Laura Ashley Callaghan Rechargeable Table Lamp Antique Brass
Pre Order stock due 13.07.2026 The Callaghan Rechargeable Table Lamp features a quirky and unique design adding a touch of charm to any space. Its rechargeable functionality allows you to easily move it around the house, making it ideal for areas without nearby plug...

£63.00

~~£70.00~~
£63.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Blake Rechargeable Table Lamp Crystal With Shade LED
The Blake Rechargeable Table Lamp features a quirky and unique design adding a touch of charm to any space. Its rechargeable functionality allows you to easily move it around the house, making it ideal for areas without nearby plug sockets. This lamp is battery...

£67.50

~~£75.00~~
£67.50

Unit price

per
Vendor: Laura Ashley

Laura Ashley Bexwell Pendant Matt Antique Brass and Glass
Pre Order stock due 03.08.2026 This timeless ceiling light in glass and Antique brass will suit any room in the house. Sparkling, thick clear glass in a shallow dome shape has a softly textural fluted surface and scalloped edge. The Bexwell pendant light is...

£58.50

~~£65.00~~
£58.50

Unit price

per
Vendor: Laura Ashley

Laura Ashley Banham Pendant Matt Antique Brass and White Glass
This timeless ceiling light in white glass fluted glass and Antique brass will suit any room in the house. The Banham pendant light is height adjustable upon installation and is supported by a twisted cord suspended from a detailed ceiling rose. This ceiling light...

£67.50

~~£75.00~~
£67.50

Unit price

per
Vendor: Laura Ashley

Laura Ashley Beckworth Lantern Antique Brass
The Laura Ashley Beckworth ceiling light is a large modern pendant in a gorgeous lantern style. A slick, curved lattice in vintage polished nickel encasing a clear glass cylinder gives this hanging ceiling light a contemporary style that enhances any interior theme.Height is adjustable...

£117.00

~~£130.00~~
£117.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Banham Semi-Flush Matt Antique Brass and White Glass
This timeless flush ceiling light in white glass fluted glass and Antique brass will suit any room in the house. This ceiling light will illuminated a wide area; select a feature light bulb as the bulb is visible.Bulb not included; takes 1 x 40W...

£63.00

~~£70.00~~
£63.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Alisa Photo Frame Matt Black (Set of 6)
With matt black metal frames the elegant set of 3 Alisa photo frames from Laura Ashley are perfect for displaying your most treasured images. The understated opulence of this photo frame will enhance any interior. Matt Black finish Set of 6

£121.50

~~£135.00~~
£121.50

Unit price

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Vendor: Laura Ashley

Laura Ashley Alisa Photo Frame Polished Silver (Set of 6)
With a polished silver metal frames the elegant set of 3 Alisa photo frames from Laura Ashley are perfect for displaying your most treasured images. The understated opulence of this photo frame will enhance any interior. Polished silver finish Set of 6

£121.50

~~£135.00~~
£121.50

Unit price

per
Vendor: Laura Ashley

Laura Ashley Alisa Photo Frame Polished Silver (Set of 3)
With a polished silver metal frames the elegant set of 3 Alisa photo frames from Laura Ashley are perfect for displaying your most treasured images. The understated opulence of this photo frame will enhance any interior. Polished Silver finish Set of 3

£58.50

~~£65.00~~
£58.50

Unit price

per
Vendor: Laura Ashley

Laura Ashley Alisa Photo Frame Matt Black (Set of 3)
With a matt black metal frames the elegant set of 3 Alisa photo frames from Laura Ashley are perfect for displaying your most treasured images. The understated opulence of this photo frame will enhance any interior. Matt Black finish Set of 3

£58.50

~~£65.00~~
£58.50

Unit price

per
Vendor: Laura Ashley

Laura Ashley Hemsley 6 Light Chandelier Matt Antique Brass With Shade
Chic and classic, this beautiful Laura Ashley Hemsley 6 Light features six arms, all encased in classic pleated silk shades. The Hemsley comes complete with a Ivory 100% Silk Tapered drum shade.Height is adjustable at the point of installation (45.5-141cm).Bulb not included; takes 6...

£234.00

~~£260.00~~
£234.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Norbury 5 Light Armed Pendant Matt Black With Shade
Elevate your living space to new heights of sophistication with the Laura Ashley Norbury 5 Light Chandelier. Designed to captivate, the Norbury Chandelier seamlessly blends timeless charm with modern allure, making it the focal point of any room.The Norbury comes complete with a Natural...

£125.00

~~£138.89~~
£125.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Halton 3 Light Pendant Distressed Gold Leaf
The Halton 3 Light Ceiling Pendant by Laura Ashley will create an on-trend artisan statement in your home. This striking table lamp features a floral effect finished in gold leaf.Height is adjustable at the point of installation (58-160cm).Bulb not included; takes 3 x 40W...

£180.00

~~£200.00~~
£180.00

Unit price

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Vendor: Laura Ashley

Laura Ashley Alisa Photo Frame Matt Gold (Set of 3)
With a gold effect metal frames the elegant set of 3 Alisa photo frames from Laura Ashley are perfect for displaying your most treasured images. The understated opulence of this photo frame will enhance any interior. Matt Gold finish Set of 3

£65.00

~~£72.22~~
£65.00

Unit price

per
Vendor: Laura Ashley

Laura Ashley Alisa Photo Frame Matt Gold (Set of 6)
With a gold effect metal frames the elegant set of 3 Alisa photo frames from Laura Ashley are perfect for displaying your most treasured images. The understated opulence of this photo frame will enhance any interior. Matt Gold finish Set of 6

£130.00

~~£144.44~~
£130.00

Unit price

per
Vendor: Laura Ashley

Laura Ashley Penny Twin Pack Table Lamp Red With Shade
This pair of pretty little table lamps is the perfect set for the bedroom or a long console or dresser. In a simple bottle shape, each comes complete with a neutral oatmeal linen shade. The rosewood red glaze has a very subtle crackle glaze...

£69.00

~~£76.67~~
£69.00

Unit price

per
Vendor: Laura Ashley

Laura Ashley Penny Twin Pack Table Lamp Purple With Shade
This pair of pretty little table lamps is the perfect set for the bedroom or a long console or dresser. In a simple bottle shape, each comes complete with a neutral ivory linen shade. The lavender glaze has a very subtle crackle glaze effect....

£67.50

~~£75.00~~
£67.50

Unit price

per

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RETURNS

Returns and Refunds

Non returnable products as follows...

All David Hunt Lighting and The Light Shade Studio products are bespoke made to order.

Hudson Valley Lighting, and Metallux, Noral Lighting

Laura Ashley Paint.

Laura Ashley Cut Fabric per metre

Laura Ashley Made to Measure Curtains and Blinds

Most of these items are made to order just for you, bespoke, customised, we therefore do not accept returns on these products.

Items ordered from Metallux, Masiero, Noral are Made To Order and no returns.

Metallux, Ebb and Flow, Masiero and Hudson Valley Lighting Group {Hudson, Troy, Mitzi and Corbett Lighting} are a special order brought in per order with extra UK customs fees and import duties these goods we do not accept returns on, so please ensure you order exactly as required.

Made to measure items curtains and blinds, or on either unsealed pots of paint including sample pots, unless there is a manufacturing defect or the goods are not as ordered.are considered a special order therefore no returns are accepted on these products.

Cut Length Fabric and Trimmings

We do not accept returns on fabric or Wallpaper cut to length as these are bespoke products and can not be resold. We advise all customers to use our fabric sample service as images can vary according to monitor quality.

All cut to length fabric and custom made curtains are checked thoroughly before dispatch for faults. If there is a fault with the product, a like for like replacement will be sent from the manufacturer and the returned goods will be sent for investigation. The fabric also includes Oilcloth which is also cut to order.

Everything Else....

Laura Ashley Furniture Returns..

Only items that have not been built / constructed will be considered for returns. These items are delivered by a two man delivery service and pre checked at the warehouse before dispatch to reduce any damaged items being delivered.

Please do not arrange delivery of furniture to be redirected to a parcleshop, as parcel shops will not acept furniture parcels and will incur a charge that the customer will be responsible

All items being returned must be pre-arranged, and either organised to be returned by the purchaser, or to our discreation we are happy to arrange this on your behalf (for a 20% of the cost of the product charge to cover collection costs - min. £30), and items MUST be in their ORIGINAL PACKAGING and in a re-saleable condition. Returns can be arranged Monday - Friday 9am - 5pm. In the unexpected event should a collection fail to happen by the logistics company then The Light Company will not be held responsable for this.

What is your returns policy?

We want you to be happy with your purchase. If for any reason you’re not totally satisfied you can return your goods within 30 days of delivery for an exchange or a refund, excluding the cost of the original delivery. You must inform us of your intent to return within 14 days of receiving the goods. After this 14 day period you will have another 16 days to return the product. You will be responsible for the cost of returning the item

Please ensure that you are ordering precisely what you require to avoid any unnecessary expense at a later date. If the goods ordered are not what you receive then please advise us by email on the day of delivery.

Returns are on condition that the products are returned in their original packaging, in perfect condition and have not been installed. They must also be in their original inner and outer packaging. Note that this policy does not apply to items that are:

Made to order Customised Cut Length Fabric and Trimmings Special order items Goods that are sealed or shrink wrapped and that have been removed can only be returned if they are defective and previously agreed by email. No refund will be given on unsealed pots of paint including sample pots unless there is a manufacturing defect or the goods are not as ordered

Prior to installing goods, it is very important that you check the instructions and any parts list to ensure that you have all the relevant parts and that you can fit the product in strict accordance with the manufacturer's instructions. We cannot refund products that have been wrongly fitted or be responsible for any consequences of mis-fitting our products. We strongly recommend that you employ only qualified and experienced electricians to install our lighting and carpenters for furniture.

What happens if my order is damaged on arrival? In the rare event that your order arrives in a damaged condition please contact us by email at showroom@thelightcompany.co.uk within 48 hours of it being delivered to you. We also ask that you email us photos of the damage and the packaging.

Note that if the steps above are not taken then we will not be able to investigate the issue.

Once The Light Company has received the returned item we will inspect and then a repair or replacement will be arranged where possible.

Failure to notify us within 48 hours of a damaged product could mean we have to charge for a replacement.

Faulty on arrival? Faults are where the product is not fit for its intended purpose (if your item is damaged on delivery, please refer to the damaged section)

Should your product be found to be faulty please email us at showroom@thelightcompany.co.uk with a description of the fault and some photos. Please note that without these details we will not be able to investigate the issue.

Some items that are considered faulty may need to be returned to us first before replacements are issued, we will advise if this is necessary.

The Light Company, City Lighting Ltd will not cover the installation costs of a faulty product.

Returning the items....

We accept unused, unfitted boxed returns for a refund or an exchange providing we are notified in writing within 14 working days of receiving the goods either in writing via email or by completing the online return products cancellation form.

Please note we will not accept goods back for a refund or an exchange if we are notified in writing after 14 days of receiving the goods. A telephone call is not sufficient.

You must take care of the goods whilst in your possession. A receipt or proof of purchase is needed for all returns and refunds Please note all unwanted goods are to be returned at the customer cost.

The Light Company will only accept returns that are in their original internal and external packaging, in a re-sellable condition. Please return your item with care, to ensure the product reaches us without damage. The Light Company reserves the right to refuse a refund if the product is not returned in a fully re-sellable condition. Boxes/Cartons must not be written on or defaced in any way.

Please apply your courier label to the external box with clear sellotape – do not write on the box. Do not use brown sellotape to re-seal boxes.

The Light Company will not issue refunds for items lost or stolen in transit back to our warehouse. For this reason we advise using a trackable courier service.

Step by step procedure for returning unwanted goods

The below information is required:

Name on invoice Order reference Address Email address Contact number Date of purchase Date received the goods Number of items wanting to return Item code, item name and quantity Reason for returning the goods Are the goods unfitted, unused, in original packaging and in a re-saleable condition? If would like an exchange or a full refund? Additional information

Email to showroom@thelightcompany.co.uk

Please then await a reply from the sales team. The sales team will reply to all return products requests within 48 hours.

Please note if you are given authorization from the sales team to return unwanted goods all goods need to be sent back to us in the condition they were delivered. This means all items must be parceled in an outer box and well packaged with additional packaging to reduce risk of damage upon return. We cannot be held responsible for any damages upon return if goods are not adequately packaged. If goods are returned in just the item box and no outer box the goods will not be accepted by our warehouse staff and therefore be returned back to you. Please put inside the box a copy of the invoice given or a note explaining why you are returning the goods with your name and address on the note and that authorization has been given.

Please note unwanted goods will not be accepted back for a refund or an exchange until authorization has been given from the sales team.

The address of which all returns are to be sent is:

City Lighting, 4 Cradock St, Swansea SA1 3EN

Once we receive the goods we will inspect the goods. Providing the goods are:

Unfitted, unused and in a re-saleable condition Returned in original product item box with no damages or defacing of the product item box including stickers and writing and all parts of the goods received in the condition that you received them in.

We will offer an exchange or refund. Refunds are within 14 days via the payment method you purchased the items with. If you require an exchange outbound delivery charges may apply. Goods that are not in the product item box are classed as un-resaleable and only an exchange will be offered.

Faulty Goods once fitted

Most goods have a manufacturing guarantee of 1 year some items are longer depending on the manufacturer and product. Please note the finish of outdoor lights is guaranteed for one year except within five miles of the coastline. Manufacturing faults sent back within 6 months of purchase customer is entitled to a postage refund however you will need to send a proof of postage receipt. Faults outside 6 months the return postage is at the consumer's cost. A receipt or proof of purchase is needed for all returns and refunds. If goods are delivered to another address after the delivery address we shall not be held responsible for any breakages, defects or claims that either arise or can be reasonably assured to have risen during onward transit.

Step by step procedure for reporting faulty goods

Report the fault of the goods in writing. A telephone call is not sufficient.

the below information is required:

Name on invoice Order reference Address Email address Contact number Date of purchase Number of faulty items Faulty Items

The sales team will reply to all faulty products advice within 48 hours. Once the sales team h.ave assessed the information given to us the sales team will determine the best way to resolve the fault. If faulty the consumer has the option, receive a spare part, replacement of the goods, refund for the price of the goods or option of an exchange.

Returns ordered on bulk trade quotations are subject to a 25% restocking charge

DELIVERY

Delivery to another address

We no longer deliver to an address if it is not the cardholders address. Orders that have been placed with a different shipping address to the registered cardholder address will be cancelled and refunded

. Courier Service UK Mainland

Most Orders Shipped within 3 to 5 days, not inc Made to Order items. Order value under £100.00 = £6.95 Order value over £100.00 = FREE Laura Ashley Lighting orders over £150 will be upgraded to Next Working Day delivery We will normally deliver your Mainland UK order within 3 to 7 working days.

David Hunt Lighting it is made to order and will take 3 to 4 weeks at busy periods.

Bespoke shades made to order will take approx. 2 yo 3 weeks for delivery.

From the Anvil are also bespoke made to order and take 2 to 3 weeks for delivery

Hudson Lighting are Special orders that can take a few weeks for delivery these goods cannot be returned. Current delivery is 3 weeks.

Laura Ashley made to measure blinds are currently 3 to 4 weeks for delivery

Cut Length fabric current delivery times are 5 to 7 days

Laura Ashley mirrors are delivered with ArrwXl and will take 3 to 5 days with a 2 man delivery service.

Deliveries to UK non mainland and Republic of Ireland will be delivered on a two day courier service.

If items not in stock at the showroom the goods will be ordered from our suppliers and delivered to you direct within 3 to 7 working days, unless specifically detailed above.

We will also use Royal Mail or Fedex where applicable and your order will be updated with delivery reference details. Please note some items may be delivered on a pallet and some are sent out as whole items and you will then need to ensure they can fit in the space required, for instance the Orb 8 light. Other items may require some assembly on site, please ask us for any specific product information.

Courier UK Non Mainland & Republic of Ireland

UK non-mainland includes the Scottish Highlands, Northern Ireland, Isles of Scilly, Orkney Islands, Inner Hebrides, Outer Hebrides, Isle of Man, Isle of Wight, Republic of Ireland (Southern Ireland), Channel Islands and Guernsey. These areas are only available on a two working day service.

All order values = £12.99 per order

Courier Saturday Before 1 pm - UK Mainland Only

We no longer offer a Saturday service

The Light Company Delivery Notice

The Light Company will email you when your order has been dispatched and provide an expected delivery date and delivery service that will be used.

If your order is being sent directly from the manufacturer every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.

Time for delivery shall not be of the essence. The goods may be delivered by the Supplier in advance of the quoted delivery date.

We advise you book a qualified electrician to fit the lights once the goods have been received and not prior to this. We cannot be held responsible for any charges from electricians if goods arrive later than expected.

We require a signature for all deliveries therefore customers will need to ensure someone is present at the delivery address on the agreed delivery day, We will send confirmation of delivery the day before delivery and Parcelforce will send a time slot confirmation on the morning of delivery providing mobile number is present on your order. We hope this helps plan your working days and means no waiting in all day for deliveries.

Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in a good condition please advise us as soon as possible.

If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as 'Unchecked' and then check your goods as soon as possible. Please report any unwanted items (unused and in original packaging) as soon as possible. We therefore advise all items are checked after receiving delivery.

Claims for damages and or shortages have to be made within 48 hours of receipt of your delivery. Claims for damages and or shortages made after 48 hours of your delivery arriving will be refused. Time and date of delivery is recorded with our carriers. You must keep all the packaging from your delivery in a secure dry environment in case you need to return any part of your order to us.